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Flight Cancellations and Refunds for Jet Airways, Jet Lite, King Fisher, Air India, Indigo and Indian
Please send us your booking details as an email at service@travelguru.com and we shall cancel the ticket and refund you the amount. Please note for us to cancel your ticket the flight date has to be more than 48 hours. If the flight is scheduled to depart within the next 48 hrs for e-ticket and 72 hrs (3 days) for paper ticket, please cancel the ticket and give the cancellation reference number to process the refund. Incase of paper tickets please send us the original ticket to process the refunds.

Your refund will be processed within 15 working days from the date of receipt of the email (in the case of etickets) or courier (for paper ticket). You will receive an SMS the moment refund is processed from our end. Please ensure that the phone number and email that you provide are correct.

To help you know how much refund you would be eligible for and to know more about the Fare Rules, rescheduling and cancellation charges, click here

Refund process for Eticket:
  1. If your flight departure is within the next 48 hours please call the respective airline, cancel the reservation and collect a cancellation reference number. Mail these details to us by filling the cancellation form given below.
  2. If your flight departure is over 48 hours you may send us the cancellation details by filling the form below. We will arrange to cancel the ticket for you with the airline and process the refund
  3. If your flight is cancelled /delayed , we request you to get the cancellation stamp from the respective Airline counter on the ticket and mail the same to us at the below mentioned address or you can scan the cancelled ticket and email us the scanned copy at service@travelguru.com
Refund process for Paper Ticket:
  1. If your flight departure is within the next 48 hours please call the respective airline, cancel the reservation and collect a cancellation reference number and courier the original ticket to us by clearly marking the airline cancellation reference number on the front cover of the ticket.
  2. If your flight departure is over 3 days you may courier the original tickets to us and we will manage the airline cancellation requirement

    Please send the courier to the address given below:
    The Refund team
    Travelguru,
    #306, 3rd Floor 'C' Wing,
    Eureka Towers Mind Space,
    Link Road Malad (W),
    Mumbai . 400064.
    Phone . 022 40304878
 
Ticket Cancellation for Deccan and Spicejet
To cancel Deccan and Spicejet booking please contact the respective airline. The eligible refund amount will be processed by the airline directly to your credit card account.
Contact numbers for
Deccan: (your city code) 39 00 88 88
SpiceJet: 1800 180 3333  Mobile: 0987 180 3333
 
Air Ticket Cancellation Form
Fields marked with * are mandatory
*Travelguru Booking ID:
PNR:
Travel Date:
Airline :
No. of Passengers: :
Passenger Name(s) :
   
   
   
   
   
* E-mail:
* Contact Number
(Mobile number/alternate contact number)
:
Ticket Number (if any) :
Airline Cancellation Number (if any) :
Comments :