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Frequently Asked Questions Back  
1. How can I save money on Air travel? 14. Can I change my flight times?
2. Things to know before you submit your request for Airline tickets? 15. Can I add a passenger?
3. Can I choose my travel dates? 16. Can I change the name on my ticket?
4. Can I pick my flight times? 17. Can I transfer the ticket to another person?
5. Can I choose airline? 18. What if I made a mistake or my itinerary doesn’t meet my needs?
6. Can I get a non-stop flight ticket? 19. Can I change or cancel my tickets?
7. Not sure what price to quote? 20. Can I change or cancel my Return flight only?
8. What taxes and surcharges will I pay? 21. Can I get a refund if I can’t take all or part of my trip?
9. What form of payment do you accept? 22. Can I make a request for someone other than myself?
10. Do I have to give my credit card details at the time of submission of my request? 23. Can I make a request if I am not a resident in India?
11. at happen after submitting my request? 24. Can I place a reservation on hold before I purchase a ticket?
12. When my requested fare is not accepted the first time how do I request again? 25. Can I make a request for business class tickets?
13. How do e-tickets work? 26. Can I get special fares for senior citizen, child, or group travel?
    27. Special needs and requests
 
How can I save money on Air travel? TOP
 

From now on, you can decide the price at which you want to fly from one destination to another. All you have to do is be flexible on:

 
 
  • Agree to travel on any date in near future.
  • Agree to start your trip at anytime.
  • Agree to travel on any airlines.
  • Choices as many as possible allows us to search more available flights and gives you the best chance of getting tickets at your price.
  • Let the airline that accepts your price choose your travel date, flights, routing and flight timing
 
  In exchange for this flexibility of your flight times, the airlines allow us to pass significant savings on to you. A little flexibility goes a long way toward saving BIG money on your air travel!  
     
Things to know before you submit your request for airline tickets? TOP
 
  • You need to become a registered member of our site. Membership is free.
  • Your tickets are non-transferable, non-changeable non-refundable and cannot be cancelled, refunded or exchanged. Once issued, airlines do not allow passengers to assign tickets to other people or change names on tickets.
  • We will issue convenient electronic tickets whenever possible
  • Your tickets are not eligible for frequent flyer miles and are not eligible for upgrades or for use with vouchers.
  • For security, all reservations must be made in the exact name of the person traveling. The name on the ticket must match your government-issued photo ID - nicknames cannot be used.
  • Seat assignments will be made at the airport on the day of departure. For advance seat assignments, please contact your airline directly.
 
     
Can I choose my travel dates? TOP
  Currently, we do not take request within 3 days to departure. By default we assume that your travel date could be any day between 6th day to 8th day from the request date. If these dates are not convenient please choose your travel date range. For round trip we assume that your return date could be 11th day from the request date. If the defaults dates are not convenient to you, choose a date range that suits your travel plan.  
     
Can I pick my flight times? TOP
  We assume that you are ready to fly at any time. If not, you can choose a time range in which you are ready to fly. You will not be able to select specific time. In exchange for this flexibility of your flight times, the airlines allow us to pass significant savings on to you.  
     
Can I choose airline? TOP
  You have absolute freedom to choose airlines in which you would like to travel or not. We would recommend you to choose all airlines and by providing this flexibility will allows us to search more available flights and gives you the best chance of getting tickets at your price.  
     
Can I get a non-stop flight ticket? TOP
  We always look for non-stop flights first, however, if you are flexible in traveling by stop over flights there is greater chances of getting your ticket at your price.  
     
Not sure what price to quote? TOP
  We can understand your difficulties in determining the right price which you can quote? We are providing a fare intelligence tool which will help you to determine the right price which you can quote. Be reasonable, and enter your best price. The more realistic your offer is, the more you increase your chances of getting a ticket.  
     
What taxes and surcharges will I pay? TOP
  Your price is inclusive of all taxes and fees. Any excess baggage fees are additional and may vary based on your airline.  
     
What form of payment do you accept? TOP
  We accept credit cards of Visa and Master with India billing address at this time. If you are not resident in India, but do have a credit card with India billing address then you can purchase an airline ticket on our site. We do not accept card issued outside India for making your request.

Your tickets must be charged to the same credit card. You cannot split payments between multiple cards or change credit card information once you submit your request.
 
     
Do I have to give my credit card details at the time of submission of my request? TOP
  You are not required to provide your credit card details at the time of submission of request. If we find tickets at your price, you will be asked to provide payment details. Only upon the payment your exact flight, airline, travel date and flight timing will be disclosed.

Don't worry -- your credit card and personal information is safe! Your trust and confidence is our highest priority - that's why we use Secure Socket Layer Technology to protect your personal and credit card information so it cannot be read in transit over the Internet.
 
     
What happen after submitting my request? TOP
  After submission of your request instantly we will send your request to airlines for an evaluation. Within few seconds you will get a response whether your request has been accepted by an airline. Upon making the payment, your exact flight, airline, travel date and flight timing will be disclosed. Your e-ticket will be sent to your email id within 48 hours.

You'll usually know within 24 hrs or less if your request is accepted. If your request is not accepted after 24 hrs, you will be under no further obligation. If Airline accepts your request we will send SMS and request you to make the payment within 12 hrs. Alternatively you can view the status through “My Booking” section of our home page.
 
     
When my requested fare is not accepted the first time how do I request again? TOP
  Changing one of the parameters of your request increases the chances of getting accepted. Increasing your price is always a good idea; however, you also need to change one of the criteria such as:  
 
  • The travel dates;
  • Agree to fly at any time;
  • Agree to fly any airline;
 
  Remember, the key to getting a great deal is your flexibility! If you do not have the flexibility to change something other than price, wait at least 24 hours and submit a brand new request. Limiting customers to one original request within a 24 hour period encourages realistic offers that have the best chance of getting accepted.  
     
How do e-tickets work? TOP
  Electronic or "paperless" tickets are reservations stored in the airline's computer system. It's our preferred ticketing method because with no fear of losing your ticket, it's the most hassle-free way to travel.

Go directly to the check-in counter of the airline and show copy of your e-ticket with your valid government-issued photo ID (driver's license, Voter's ID, etc.). After verification, check-in counter staff will issue your boarding passes.
 
     
Can I change my flight times? TOP
  Once you submit your request it will not be possible to change flight timing. Restrictions on the fare do not permit changes to the itinerary. The deep discounts are possible because the reservations come with restrictions, namely they are non-refundable, non-changeable and not cancellable. These fare rules are displayed on the term & conditions prior to submit your request.  
     
Can I add a passenger? TOP
  We are unable to add passengers to an existing request. If you would like to purchase tickets for additional travelers not included in your original request, we suggest you submit a new request. Please note, we cannot guarantee placement of additional travelers on any particular itinerary, airline, or flight. If the additional passenger must be on a particular flight, we suggest you contact airline directly to purchase a ticket.  
     
Can I change the name on my ticket? TOP
  Tickets cannot be transferred to another individual. The name entered in the passenger name field when you make your request is the name that will appear in the airline's reservation system.

If a ticket has the traveler's maiden name on it, or the names on the ticket are reversed (last name first, first name last), If the names are reversed, you may just need to bring a valid government-issued ID.

If you misspelled the name, please contact us
 
     
Can I transfer the ticket to another person? TOP
  Tickets purchased will not be transferred to another individual. The name entered in the passenger name field when you make your request is the name that will appear in the airline's reservation system

For security reasons, the name on the ticket must match the government-issued photo ID each passenger will present at check-in.
 
     
What if I made a mistake or my itinerary doesn't meet my needs? TOP
  Tickets purchased on the requested fare do not permit changes to the itinerary. The deep discounts are possible because the reservations are non-refundable, non-changeable and not cancellable. These fare rules are displayed on the term & conditions, prior to submitting your request.  
     
Can I change or cancel my tickets? TOP
  Tickets purchased on the requested fare do not permit changes to the itinerary or cancelling the ticket. The deep discounts are possible because the reservations are non-refundable, non-changeable and not cancellable. These fare rules are displayed on the terms and conditions, prior to submitting your request.  
     
Can I change or cancel my Return flight only? TOP
  If you submit request for round trip and not to take the outbound portion of your flight, the airlines will consider you a "no show" and will automatically cancel the remainder of your reservation. That means your return tickets will not be honored, and we will be unable to issue a refund for the unused portion of your trip.  
     
Can I get a refund if I can't take all or part of my trip? TOP
  Tickets purchased on the requested fare do not permit refunds. The deep discounts are possible because the reservations come with restrictions, namely they are non-refundable, non-changeable and not cancellable. These fare rules are displayed on the terms & conditions, prior to submitting your request.  
     
Can I make a request for someone other than myself? TOP
  Ofcourse! You can make request, regardless of whether or not you are traveling with the passengers.
You must enter each passenger's name exactly as it appears on his or her valid government-issued photo ID. If the name that appears in the airline's reservation system does not match the passenger's identification, the airline may not allow the passenger to board.
 
     
Can I make a request if I am not a resident in India? TOP
  We require that your request be made using a credit card with India billing address at this time. If you are not resident in India, but do have a credit card with India billing address then you can submit your request on our site. We do not accept card issued outside India at the time of submitting your request.  
     
Can I place a reservation on hold before I purchase a ticket? TOP
  By submitting your request on our website you are agreeing to make a purchase. If an airline allows us to book your request, your credit card will be charged immediately.  
     
Can I make a request for business class tickets? TOP
  Currently we do not accept request for business class tickets. You will fly only on economy class. Please also note that economy class tickets issued on your request are not eligible for upgrades or for use with vouchers.  
     
Can I get special fares for senior citizen, child, or group travel? TOP
  Airlines do not offer special fares for senior citizen, child, or group travel under the request model. At the moment we do not accept request for infant. We recommend that after you get ticket confirmation from us you contact directly the airlines for infant booking.  
     
Special needs and requests TOP
  We understand that some travelers will have special needs such as oxygen tanks, wheelchairs, service animals, special meals or baggage handling. Since each airline has different requirements for these requests, please contact the airline directly. Special requests may require airline approval and be subject to an additional charge payable directly to the airline.

We do not have control over an airline's ability to fulfill customer's special needs and can not guarantee that such requests will be met by the airline.
 
     
 
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