Travelguru, in association with DTDC is happy to provide a new payment mechanism to our customers. You can now book a hotel and pay for it by cash. This payment will be collected by us from the address provided by you during the door delivery of your hotel voucher.
What are the other types of payment options available with Travelguru?
Travelguru also accepts payments by one of the following options apart from Cash on Delivery:
Payment by Credit cards – All Visa and MasterCards are accepted
Payment by Cash Deposit – Cash can be deposited in ICICI Bank, HDFC Bank and CitiBank
Payment by Cheque – Cheques can be deposited into the Travelguru accounts in ICICI Bank, HDFC Bank and CitiBank
Wire Transfer – Cash can be wire transferred to the Travelguru accounts in the above mentioned banks from anywhere in India
How does Cash on Delivery work?
This works in the following 6 simple steps:
Day One – The day you make the booking
Step One - You make a provisional booking, either on the website or by calling our hotel gurus. When prompted for the form of payment, please select the pay by cash option
Step Two - You will be asked your address and landmark to help us locate your address
Step Three - By the end of the same day, we will call you on the designated telephone number to reconfirm your booking
Day Two – The day after booking is made
Step Four - Our partner, DTDC will call you on the telephone number provided by you to fix a time to collect the payment
Step Five - On the basis of the time fixed, DTDC would visit you to collect the booking amount. On collection of the complete booking amount, they will hand over an official receipt of DTDC and a Provisional booking voucher
Day Three – Two days after the booking is made
Step Six - Travelguru would confirm the hotel and a confirmed booking voucher will be emailed to you as per email provided by you
Some points that are very important for us to make sure that your transaction goes well are:
No discounts provided on Cash on delivery basis
Please ensure that the telephone number that you provide for the Cash On Delivery is always available and answered
It is important that your address and landmark are very clear. This will help us locate you easily and complete the process faster
Please be available at the designated address with the complete cash as per the provisional voucher sent to you. Your booking may get cancelled if we do not receive complete cash on the designated date
Before payment of cash to DTDC, please make sure that the person approaching you is a genuine employee of DTDC and that he provides you an official DTDC receipt and a Travelguru provisional booking voucher
We work through weekends. So the complete turnaround for your booking should not be more that 72 hours. Please call us if you do not receive your confirmed booking voucher within 72 hours of the booking
What are the cities that are covered in this programme?
Travelguru will roll out this service in a phased manner. We currently offer this service across 100 cities in India. They are:
Your booking will get confirmed after we receive full payment. It is important that we collect the money within 48 hours of the provisional booking.
Who is DTDC?
DTDC Courier & Cargo Ltd. is one of the leading Express distribution company in India covering both domestic and international services. Incorporated in the year 1990, DTDC is in its 21st year of operations in India. It has a large delivery network covering close to 10,000 Pincodes giving its customers the best reach in the country. DTDC is India's Largest Domestic Delivery Network Company offering various custom made services ranging from Domestic to International. DTDC delivers to the remotest places in India with the help of 4,000 business partners spread across the length and breadth of India.
