Hotel Shangri-La

1 Star  

The Mall, Dalhousie, Himachal Pradesh - 176 304

Hotel Shangri-La, Dalhousie - Guest Reviews & Ratings

2.5/5 Average
(Based on 2 reviews)

50.0% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (2.5)
  • Service Quality (2.5)
  • Dining Quality (2)
  • Cleanliness (2.5)

Hotel Shangri-La - Individual ratings and reviews:

SUNIL from MUMBAI(BOMBAY), India recommends this hotel - Posted: 29 May 2012


The guest has not left a written review for this hotel

  • Room Quality: 3/5
  • Service Quality: 3/5
  • Dining Quality: 3/5
  • Cleanliness: 2/5

GAURAV from MUMBAI(BOMBAY), India does not recommend this hotel - Posted: 03 Jan 2012


Quality of room and infrastructure is very bad. Room service is very bad. If you place order for food, they have to be reminded 3-4 times. Quality of food was very terrible. They had served us the burnt food. When we were sitting in reception at time of check-out, few of customers were having same kind of complaint regarding room service. They don't have adequate staff to take care of its customer. Only advantage of this hotel is that it had a good view of snow-capped mountain, but only when you book super deluxe and luxury rooms. But I am not sure of it. Please don't book deluxe rooms at this hotel.

  • Room Quality: 2/5
  • Service Quality: 2/5
  • Dining Quality: 1/5
  • Cleanliness: 3/5