Crystal Palace

2 Star  

H D Lama Road, Darjeeling, West Bengal - 734 101

Crystal Palace, Darjeeling - Guest Reviews & Ratings

3.3/5 Good
(Based on 7 reviews)

71.4% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (3.1)
  • Service Quality (3.4)
  • Dining Quality (3.1)
  • Cleanliness (2.9)

Crystal Palace - Individual ratings and reviews:

SATISH from GHAZIABAD, India does not recommend this hotel - Posted: 20 Jun 2010

2

The guest has not left a written review for this hotel

  • Room Quality: 2/5
  • Service Quality: 2/5
  • Dining Quality: 2/5
  • Cleanliness: 2/5

DONALD RICHARD from KOLKATA(CALCUTTA), India does not recommend this hotel - Posted: 17 Jun 2010

2

We were very disapointed with the size, quality, cleanliness, and the help we received at the Crystal Palace. The carpet was dirty, the sheet was torn in half but made to look like a whole sheet, no hot water when we needed it (only two hours 6-8 AM daily), the room had a bad smell. No one spoke anything but Nepali or at least did not try to help. No choice on breakfast.

  • Room Quality: 1/5
  • Service Quality: 3/5
  • Dining Quality: 2/5
  • Cleanliness: 1/5

DR from THIRUVANANTHAPURAM, India recommends this hotel - Posted: 14 May 2010

4

Complimentary breakfast was limited and not sufficient. Water and electricity failure was terrible.

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 3/5
  • Cleanliness: 4/5

SANJAY from New Delhi, India recommends this hotel - Posted: 21 Jun 2008

4

It was an ideal venue for a vacation with the family. The room was spacious and nicely arranged. The dining facility was also convenient and staff was obedient. The location was also well attached to the city. This place was quite silent and relaxing.

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 4/5
  • Cleanliness: 3/5

JAGDISH from Mumbai, India recommends this hotel - Posted: 27 May 2008

4

There were many varieties in breakfast each and every dish was well prepared. Room was spacious with comfortable bed. Staff were quick and prompt in their service. It is above average hotel.

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 4/5
  • Cleanliness: 4/5

MR. RAVI from delhi, India recommends this hotel - Posted: 08 May 2008

4

I am content with my stay in this property. My room was very well maintained, the room service were active, also the food served tasted good. This is an above average property for sure.

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 4/5
  • Cleanliness: 4/5

SHANKAR from NAZIRA, India recommends this hotel - Posted: 22 Apr 2008

3

The room was quite small in size. It gives a cramped feeling with toilet seat badly placed in corner. No dust bins were provided in room. I was booked in Deluxe double room which was on third floor and the room shown was looked like not occupied for long and smelling badly. Ultimately I had to adjust in Room No.102. Only good part was the courtesy and responses of the reception and room boys.

  • Room Quality: 3/5
  • Service Quality: 3/5
  • Dining Quality: 3/5
  • Cleanliness: 2/5