Hotel Anand Palace

3 Star  

Chowrasta, Darjeeling, West Bengal - 734 101

Starting from Rs. 5,024
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Hotel Anand Palace, Darjeeling - Guest Reviews & Ratings

3.2/5 Good
(Based on 5 reviews)

80.0% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (3.4)
  • Service Quality (3)
  • Dining Quality (3)
  • Cleanliness (3.4)

Hotel Anand Palace - Individual ratings and reviews:

JAYAKRISHNAN from KOLKATA(CALCUTTA), India recommends this hotel - Posted: 05 Jan 2012

3

Rooms were good and well maintained. Room service was unsatisfactory. Other things are O.K.

  • Room Quality: 4/5
  • Service Quality: 2/5
  • Dining Quality: 3/5
  • Cleanliness: 4/5

NIRAJ from BHILWARA, India recommends this hotel - Posted: 31 May 2010

3

Complementary Food doesn't have variety. Soup is just like simple hot water.They have tried to save on complementary food.I requested to change the room since exhaust Fan in the toilet was not working but they didn't. Very small bathroom.When we checked in the hotel at 4 PM there was no supply of hot water in the bathroom. They said it will be given only in the morning 7 AM to 9 AM since there is water shortage.This hotel doesnot refund any amount in case your plan is changed due to any emergency as happened with us since there was death of Gorkha leader Tamang & whole market was closed for 4 days and before coming we requested for cancellation due to unrest in the region but they didn't accept whereas at Gangtok one of hotel we booked had a policy of Rs 300 deduction before 2 days. Location is good & near main market.

  • Room Quality: 3/5
  • Service Quality: 3/5
  • Dining Quality: 2/5
  • Cleanliness: 3/5

MR K V from hydrabad, India recommends this hotel - Posted: 21 Jun 2008

4

Deluxe Double Room was good. The buffet breakfast spread was great. The staff members were helpful. It was a nice experience.

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 4/5
  • Cleanliness: 4/5

PINAKI from Mumbai, India does not recommend this hotel - Posted: 17 Jun 2008

2

Not happy with the stay. The room was small, A/c was not functioning well. Even the service and the food was substandard.

  • Room Quality: 2/5
  • Service Quality: 2/5
  • Dining Quality: 2/5
  • Cleanliness: 2/5

KARL M. from St., Switzerland recommends this hotel - Posted: 19 May 2008

4

We were pleased with our choice of hotel. The bathroom was a bit small but it served its purpose. We found the service at the reception excellent. They arranged our taxi to Tiger Hill to watch the sunrise and were also able to do the booking for the toy train down to Siliguri which incidentally we were unable to get on our own when we tried from Siliguri before we arrived at Darjeeling. We told the manager how disappointed we were as we had come all the way from Switzerland to travel on the toy train. The receptionist went down to the station personally to speak to the railway authorities and she managed to get us two tickets for the way down to Siliguri. We found this service excellent which added a personal touch to our whole stay. We would definitely stay in this hotel again and v are grateful for this excellent service - they even went out of their way and sent someone to walk with us to the station so that we didn't get lost and so miss the train!.

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 4/5
  • Cleanliness: 4/5