La Exotica(formerly Sweet Heart Hotel)

2 Star  

New Tungarali, Lonavala, Maharashtra - 410 401

La Exotica(formerly Sweet Heart Hotel), Lonavala - Guest Reviews & Ratings

2.5/5 Average
(Based on 6 reviews)

50.0% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (2.2)
  • Service Quality (3)
  • Dining Quality (2.2)
  • Cleanliness (2)

La Exotica(formerly Sweet Heart Hotel) - Individual ratings and reviews:

ATUL from MUMBAI(BOMBAY), India recommends this hotel - Posted: 22 Aug 2012

4

It was good stay with very good hospitality of management.

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 3/5
  • Cleanliness: 4/5

SAURAB from city, India does not recommend this hotel - Posted: 04 Aug 2011

2

Rooms were in terrible shape & unhygenic condition & service was bad.

  • Room Quality: 1/5
  • Service Quality: 3/5
  • Dining Quality: 2/5
  • Cleanliness: 1/5

MEET from PUNE, India does not recommend this hotel - Posted: 13 Jul 2010

2

Very old interiors and badly maintained room. The bed linen was torn. White towels were 'grey'. Restaurant was equally bad. The staff made food which could just resemble the name of the dish. Veg and non-veg main course items had same base gravy. Bread was not up to standard. Overall very bad experience.

  • Room Quality: 2/5
  • Service Quality: 3/5
  • Dining Quality: 2/5
  • Cleanliness: 1/5

KAUSHIK from MUMBAI(BOMBAY), India does not recommend this hotel - Posted: 19 Jan 2010

1

VERY BAD EXPERIENCE WITH HOTEL DONT WANT TO SHARE ANYTHING.

  • Room Quality: 1/5
  • Service Quality: 1/5
  • Dining Quality: 1/5
  • Cleanliness: 1/5

ABHIJIT from MUMBAI(BOMBAY), India recommends this hotel - Posted: 16 Jan 2010

3

room quality and food should have been better

  • Room Quality: 3/5
  • Service Quality: 4/5
  • Dining Quality: 2/5
  • Cleanliness: 3/5

JAYAKUMAR from MUMBAI(BOMBAY), India recommends this hotel - Posted: 14 Dec 2009

3

Location wise the hotel is pretty well located and parking too is available for a few cars in the place. The lobby was pathetically kept, and looked shabby to say the least, and my fears did come true. It turned out to be the worst hotel I have stayed in my life. Absolutely pathetic rooms in bad conditions. Rooms were dusty, and smelled of cheap phenol while we entered. Bathrooms too were not in any great conditions. Food was quality, taste average, not bad I would say, however, was priced quite exorbitantly. There was also a major gimmick by the hotel staff while I was checking out saying we had only payed for 4 instead of 5 persons. It took another half an hour to sort it out. All together, I do not recommend this place to anyone who visits Lonavla.

  • Room Quality: 2/5
  • Service Quality: 3/5
  • Dining Quality: 3/5
  • Cleanliness: 2/5