Westend Hotel

4 Star  

R C Church Road, Matheran, Maharashtra - 410 102

Westend Hotel, Matheran - Guest Reviews & Ratings

4.0/5 Excellent
(Based on 2 reviews)

100.0% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (3.5)
  • Service Quality (3.5)
  • Dining Quality (4)
  • Cleanliness (3.5)

Westend Hotel - Individual ratings and reviews:

SYED NAUSHAD from MUMBAI(BOMBAY), India recommends this hotel - Posted: 12 Aug 2014


Hotel is perfect in almost every matter.... rooms were clean, buffet lunch was perfect with both veg and non veg option....supportive staff... resort's ambience was preserved to match the natural look of Matheran.... will recommend this to everyone who does not want to shred extra bucks n enjoy the best facilities...

  • Room Quality: 4/5
  • Service Quality: 5/5
  • Dining Quality: 5/5
  • Cleanliness: 4/5

RAJASEKHARAN from THANE, India recommends this hotel - Posted: 14 Jun 2013


The super deluxe A/C Room we booked turned out to be a dud because of the small size of the room and in-efficient A/C. Next, we were in for a rude shock when we discovered that there is no running water in the bathroom. We had to content with bucket water during the 1st and 3rd days of the stay. Quality of linens and towels were not good. Eventhough we paid for 3 adults, toiletries and towels were provided for two only. Dining area is such that monkeys can jump in at will and enjoy their meals from the leftover dishes. Lack of alertness from the housekeeping and supervisory staff. Only silver lining was that food was not bad.

  • Room Quality: 3/5
  • Service Quality: 2/5
  • Dining Quality: 3/5
  • Cleanliness: 3/5