Hotel Royal Palace

2 Star  

Andheri, Mumbai, Maharashtra - 400 059

Hotel Royal Palace, Mumbai - Guest Reviews & Ratings

3.8/5 Good
(Based on 6 reviews)

83.3% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (3.8)
  • Service Quality (4)
  • Dining Quality (3.5)
  • Cleanliness (3.8)

Hotel Royal Palace - Individual ratings and reviews:

ANKIT from BANGALORE, India recommends this hotel - Posted: 18 Feb 2012

4

It was pleasant, the staff was very friendly and cooperative.

  • Room Quality: 4/5
  • Service Quality: 5/5
  • Dining Quality: 4/5
  • Cleanliness: 4/5

BHAVY from AHMEDABAD, India recommends this hotel - Posted: 18 Dec 2011

5

The room was small but neat and comfortable. The linen was clean, air conditioner was running and taps and flush were working. The bathroom was compact and reasonably clean.

  • Room Quality: 5/5
  • Service Quality: 5/5
  • Dining Quality: 5/5
  • Cleanliness: 5/5

MANISH from MUMBAI(BOMBAY), India does not recommend this hotel - Posted: 23 Aug 2011

2

Reception was extremely poor. When the issue was escalated to the Manager, she did not have even the courtesy of speaking properly. She went to the extent of stating that you do not stay! . Initially they showed a bigger room. When I returned with the luggage, they suddenly said that earlier guest has not vacated and shifted me to a much smaller room assuring me that this smaller room is a deluxe room. . However there was no towels, bedsheets or even soap provided in this deluxe room. . Frustrated, I vacated the room on the same day and shifted to another hotel in the evening. Obviously there was no question of they even thinking of any refund.

  • Room Quality: 2/5
  • Service Quality: 1/5
  • Dining Quality: 1/5
  • Cleanliness: 2/5

GAURAV from MUMBAI(BOMBAY), India recommends this hotel - Posted: 11 May 2011

4

Hotel Royal Palace was quite good as we stayed there for 2 days we found the staff members co-operative and services provided by them was good. If in future we will come too Mumbai we will prefer to stay in the same hotel.

  • Room Quality: 4/5
  • Service Quality: 5/5
  • Dining Quality: 4/5
  • Cleanliness: 4/5

KAPIL from DEHRA, India recommends this hotel - Posted: 22 Dec 2010

5

The guest has not left a written review for this hotel

  • Room Quality: 5/5
  • Service Quality: 5/5
  • Dining Quality: 5/5
  • Cleanliness: 5/5

KAPIL from DEHRA, India recommends this hotel - Posted: 06 Aug 2010

3

Room service was very slow, had to remind thrice on most occasions.As I have booked Breakfast also with my booking. Hotel Owner not gave breakfast first after again call to travelguru, they will provide only bread slices with tea. Hotel is not good.

  • Room Quality: 3/5
  • Service Quality: 3/5
  • Dining Quality: 2/5
  • Cleanliness: 3/5