Mountain Trail Resort

3 Star  

Chinnakkanal, Munnar, Kerala - 685 618

Starting from Rs. 6,548 Rs. 5,148
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Mountain Trail Resort, Munnar - Guest Reviews & Ratings

3.5/5 Good
(Based on 2 reviews)

50.0% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (4)
  • Service Quality (3)
  • Dining Quality (3)
  • Cleanliness (3.5)

Mountain Trail Resort - Individual ratings and reviews:

ABHINAV from MUMBAI(BOMBAY), India does not recommend this hotel - Posted: 30 Oct 2012

2

This is no ways a three star resort as they claim it to be. its just barely a two star hotel with really bad service. First of all, they are def around 25-26kms away from munnar main town. The place is dead, and apart from a few basic games they have nothing more to offer. The receptionist is wierd. We reached the hotel at 4 in the afternoon. at 5 when we were leaving to go to the munnar marekt place, he told us it wd not be a good idea to leave. i dont know what they expected from us. The food they offer for dinner..a buffet priced at 350 +taxes, which he sd wd have more than 20 dishes, was very minimalist, and worse, they served stale chicken and fish. infact even the vegetarian dishes tasted stale. The breakfast spread was just about passable. but when i asked them to refill the fruit bowl they ignored my request blatantly. The worst thing was that last minuite, when we wr about to leave and were time pressed to reach the bus stand, they told us their card machine was not working for last few days. (this is something that is not expected at a hotel and if still happening, then shd be informed before hand) and the nearest ATM was no where near by! Their rooms are minimalist, they do not even have a fan in the room, and it does tend to get hot in the middle of the night. we did not even get a decent nights sleep. In all , this place is highly over rated, and over priced. i would not recommend this "hotel" to anybody!

  • Room Quality: 3/5
  • Service Quality: 1/5
  • Dining Quality: 1/5
  • Cleanliness: 2/5

VIJAYAN from BENGALOORU(BANGALORE, India recommends this hotel - Posted: 20 Jul 2011

5

The resort is built in a hazzle free location and it suits who likes to spend some privacy time by enjoying the nature. the people are good, helpful always has a pleasant smile in their face and never forget to wish everytime you see them. amenities are satisfied and as the room services. the highlight is their food, it is awesome, addition of traditional kerala dishes added the flavour in their menu. the only suggestion i would like to make is they should have their own transportation to pickup/drop their guests from/to munnar

  • Room Quality: 5/5
  • Service Quality: 5/5
  • Dining Quality: 5/5
  • Cleanliness: 5/5