of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.
Average Guest Rating
Room Quality (3.3)
Service Quality (3)
Dining Quality (3)
Munnar Castle - Individual ratings and reviews:
MADHAVAN from COIMBATORE, India does not recommend this hotel - Posted: 30 May 2013
First off all it is not advisable for family stay as the rooms are not clean, and there is no practice of changing the bed spreads, and no toiletries provided. It is not advisable for those who is frequent travelers and who had been staying with standard hotels with good experience. The room services are very slow. Morning there is no coffee or tea is being served to the room. Breakfast there are only idly, dosa and corn flakes and charging 100 rs /head. No many options. When we asked for kerala chicken curry, they are serving some other dish with same name. When we order chicken manjurion dry, they came up with gravy after one hour. When we asked for change, they say again it will take one more hour to change. Even for getting a coffee or tea we have to wait for one hour minimum for room service. Any items will take minimum one hour however there is no guarantee that we will get the items what we have ordered.
When we have four members in a family, they are saying only two towels /day can be given.
Room service was very slow, had to remind thrice on most occasions.This hotel is not suitable for stay with family.
As a total , I dont recommend to select this hotel.
SAJAN from Alappuzha, India recommends this hotel - Posted: 03 Mar 2013
we reached thr little late by 11pm, by that time everything was ready including carparking,room was neet and clean,staff whr coperative, overall it was a nice stay in hotel, we didnt had much food from hotel since only buffet was thr....nice place to stay
NAGESWARA RAO from CHENNAI, India recommends this hotel - Posted: 04 Dec 2011
The staff behavior of the hotel was good. Over all it was not good stay at the hotel. I may not recommend this hotel to my friends for future bookings it was a below average hotel its a commercial hotel.