Hotel Diplomat

3 Star  

South Delhi, Delhi - 110 021

Starting from Rs. 9,132
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Hotel Diplomat, New Delhi - Guest Reviews & Ratings

3.8/5 Good
(Based on 5 reviews)

100.0% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (3.6)
  • Service Quality (3.8)
  • Dining Quality (3.2)
  • Cleanliness (4)

Hotel Diplomat - Individual ratings and reviews:

VARINDER from JALANDHAR, India recommends this hotel - Posted: 27 Nov 2014

4

People over there are not aware which room should be given to whom and the manager discusses with helping staff to decide which room to allot to the arrivals. I went with my father and they provide me room which small double bed and no lock to the bathroom door. And there was so much noise in the night that you can't even sleep. The breakfast buffet was too expense in terms of meal they provide. There was only few option in meal. No parking space available. On a good note, the dinner was good and restaurant has nice ambiance. Room was clean.

  • Room Quality: 3/5
  • Service Quality: 3/5
  • Dining Quality: 4/5
  • Cleanliness: 4/5

DR R P from JABALPUR, India recommends this hotel - Posted: 16 Oct 2012

4

breakfast same menu all 4 days.change menu everyday

  • Room Quality: 5/5
  • Service Quality: 5/5
  • Dining Quality: 2/5
  • Cleanliness: 5/5

SAWALDAS from BENGALOORU(BANGALORE, India recommends this hotel - Posted: 09 Aug 2010

3

The room booked through the website cost me about Rs.6k. I preferred this to Ramada (which was costing me just Rs.500 more) as I thought a boutique hotel charing good amount might give better service. It was not meant to be. Worst is the breakfast & service. The breakfast is Ala Carte. The choice is "Omlette/French toast/Boiled egg" apart from tea/coffee/cornflakes/milk. We ordered one omlette & one french toast. Omlette was good, french toast was pathetic. In the name of french toast, they served 2 small slices cut into 4 which will not feed even a 5 year old child. There were no other options. I have stayed at tens of hotels. The breakfast is usually very decent. Did I tell u that nobody even served the water till we did not ask for it twice? On another table, there was a foreign couple & the service difference on the table was too apparent. Maybe the hotel is meant for foreign visitors & they don't like Indians. Laugh at yourself if u think that any of the waiters at the restaurant even had a flicker of smile. Ever. Housekeeping pathetic. After a days stay, we extended our stay for a day more, just for convenience. We went out at 10am & came back at 2pm. The room was not done up. Any good hotel will do it automatically. 3 different staff gave 3 different versions of how we can get a couple of shirts ironed. Finally we got an ironing board & did it ourselves. On 2nd day, the tea/coffee sachets were not put. No, it is not a 4 star as the claim is. Nothing good to talk about? Yes, there are a couple of things: Interiors are pretty good. The room is done up nicely & is cosy. Front office service is decent. Asked for a room change which was done intsnatly. Restaurant service, breakfast & housekeeping, one of the worst. At 6k/night, dont think its worth it (the guy at te recption told me the rack rate is 12k/night). Could have rolled over the floor, laughing.

  • Room Quality: 3/5
  • Service Quality: 3/5
  • Dining Quality: 2/5
  • Cleanliness: 3/5

RITESH from BENGALOORU(BANGALORE, India recommends this hotel - Posted: 28 Oct 2008

4

The Diplomat was a nice cozy hotel in an excellent location. I was perhaps the only business traveler there at the time, which was great because I hate soul-less business hotels. The rooms are small but clean and done up tastefully. I had some difficulty getting the shower to spout hot water early in the morning - I think they only switch on the central water heater after 7 or so. The staff were friendly but not always super-efficient - I had a small housekeeping problem which resulted in 4 different people converging in my room, without tools and without good ideas. I eventually had to sort out the issue myself. There is only one restaurant, The Olive, but it is a classy, high-end Italian place where I would love to eat again. In fact I can highly recommend it to non-guests as well. The restaurant people provide room service too, so you have nothing to fear while ordering slightly obscure dishes. Overall, while the hotel has limitations, it is charming little place where I will stay again. It is expensive for its class though - I paid Rs. 10K a night, at least 30-40% above my expectation.

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 4/5
  • Cleanliness: 5/5

NISHITH from HERNDON, United States recommends this hotel - Posted: 25 Sep 2008

4

The property was beautiful and neatly maintained. Service was quite special and the staff was very attentive. There was no delay in assistance. I checked the food too and it was delicious. I will certainly recommend this property.

  • Room Quality: 3/5
  • Service Quality: 4/5
  • Dining Quality: 4/5
  • Cleanliness: 3/5