MAHES from COIMBATORE, India recommends this hotel - Posted: 01 Sep 2012
Though the front office and the room service had tried to prove their best but we did regretted for dining in the restaurant as the service is a disaster. The team employed in the restaurant is not even to their. basics
KISHOR from THANE, India recommends this hotel - Posted: 12 Jan 2012
I had a very nice experience in this hotel. Hotel staff was very nice and cooperative and the food given by them was also good. The best thing about this hotel is its cleanliness. This hotel is very neat and clean. I would like to recommend this hotel to my friends.
PRAKASH from THIRUVANANTHAPURAM, India recommends this hotel - Posted: 28 Nov 2011
the staff respoce was excellent, we have to reach this hotel by Auto , brekfast was good, I will recommend this hotel to my friends for future bookings, overall it was good stay I would rate 4.5 /5 for this hotel.
SWETHA from CHENNAI, India recommends this hotel - Posted: 02 Jun 2011
My experience in Holiday Inn Ooty was average.
Good things about our stay
The room was quite big and spacious.
The view was amazing, was able to see the entire Ooty and Coonoor roads.
Breakfast was edible but was not hot at all times
Check in was quite smooth.
Areas for improvement
Plumbling in the bathroom was pathetic.
Food price is quite expensive.
Hot water was not available through out the day.
They are working with lean staff and many a times the reception desk was not picking the phone for our queries.
They can build some facilities for the drivers in the basement.
Overall for the price they charge the facilities don't match.
MR. BALASUBRAMANIAM from Taman, Malaysia recommends this hotel - Posted: 23 Jul 2009
It is one of the best hotel in Ooty for a upper level class stay. The hotel is very romantic and workers are extremely helpful. It is definitely my choice of hotel on my next trip. The price is resonable for its class.
MR VIVIAN PHILIP from BENGALOORU(BANGALORE, India does not recommend this hotel - Posted: 18 Sep 2008
The property was completely below standard. We had to wait for hour in the reception to get the room. Half of the hotel was under construction so it was quite disturbing is well. Room was not up to the mark as I found big spider in my room on first night. Food was decent but service and arrangement was need to work on.
MOHIT from NEW DELHI, India recommends this hotel - Posted: 09 Sep 2008
I was impressed with their arrangement. Room service was efficient and staff was polite. Room was neat and full of facilities. Dining facility was also satisfactory. I will surely visit this hotel again.
PEYUSH from bangalore, India recommends this hotel - Posted: 24 Aug 2008
Location - good, close to everything.
Room - decently done and all things working esp getting continuous hot water in cold weather. Housekeeping - good, no complaints.
Room service - fast & efficient. food - north Indian cuisine + breakfast ....both satisfactory....apart from this during our stay European food dinner buffet was organized which was great. check in & check out - no issues.
Hospitality - VERY GOOD, ALMOST 99% STAFF HELPFUL AND GREETS WITH SMILE. overall - decent and worth to go next time as well
KAPIL from Bangalore, India does not recommend this hotel - Posted: 13 Aug 2008
I had stayed in this property earlier & to be honest the quality of service here is not the same as it was. We got a poor service this time. They didn't provide the expected facilities in our room. Even the food we had was completely off the mark. I am not recommending this property.
AJAY from Bangalore, India recommends this hotel - Posted: 09 Aug 2008
Location was wonderful. Our room was excellent with all the necessities. Even the management of the staff was really good, they always did their work with a smile on their face .Also the breakfast was superb in taste. We were very happy with this hotel.
VAMSHI from SECUNDERABAD, India recommends this hotel - Posted: 02 Jun 2008
I was completely surprised with the arrangement and hospitality. The room was pleasant and staff was co-operative. The food facility was also systematic and taste was terrific. The location was wonderful.
ANANT from Mumbai, India recommends this hotel - Posted: 15 Apr 2008
Food was amazing of the restaurant. Staff are caring and always ready for any help. I stayed in honey moon package room it was great. The location was beautiful near the hotel as I can see hills and mountains from the room.
MADHAVA from Hyderabad, India recommends this hotel - Posted: 25 Feb 2008
The hotel is just fantastic for a good stay with family. No disturbances from any hotel staff. Services available on one call at any time. Hotel is situated in center of the city. But couldn't dare to go for a late evening walk. Food was excellent and especially breakfast buffet was awesome. Nice bathroom with lush bathtub. During dinners in toda cafe, there is an arrangement of music which is pleasant feel. Taxi service at front steps is just fine. I would recommend this hotel for any body who wants to spend some quality time peacefully with family.
SHASHIKANT from Mumbai, India recommends this hotel - Posted: 12 Feb 2008
Our 3 nights stay in Holiday Inn Gem Park was excellent. We booked the Blue Skies Package, 3rd Night complimentary also with breakfast and welcome drinks. The service was great and the room was lovely. Food in the restaurant was very fine. Location was perfect. Overall it was an amazing experience, we would recommend this property to others.
ALOK from PUNE, India recommends this hotel - Posted: 06 Feb 2008
Still can be little better. Room alloted was spacious with all the basic facilities. Service was quick and prompt. Dining was awesome. Staff was well trained and polite. Location was fantastic. I will definitely recommend to others.
MOHIT from Jammu, India recommends this hotel - Posted: 14 Dec 2007
This property was above my expectation with all the modern amenities including health club/spa and pool. Restaurant was great with much varieties to choose from the menu. Also staff were friendly & efficient. Would definitely like to revisit.