Zurich Resort

2 Star  

Kalka Shimla Highway, Shimla, Himachalpradesh - 173 215

Starting from Rs. 2,785
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Zurich Resort, Shimla - Guest Reviews & Ratings

2.5/5 Average
(Based on 4 reviews)

50.0% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (2.2)
  • Service Quality (2.8)
  • Dining Quality (3.2)
  • Cleanliness (2.2)

Zurich Resort - Individual ratings and reviews:

ROHIT from NEW DELHI, India recommends this hotel - Posted: 28 Sep 2008

3

The room provided to us was not cleaned properly even their were insects in the room. Then after changing the room, it was clean and neat. The service provided by the staff was average. But the food quality was good in taste. It was just an average stay in this hotel.

  • Room Quality: 3/5
  • Service Quality: 3/5
  • Dining Quality: 4/5
  • Cleanliness: 3/5

MR. MADOC from NEW DELHI, India does not recommend this hotel - Posted: 21 Sep 2008

2

It was an awful experience. The room was leaking and even after complaining there was no one to assist. Staff was not helpful and service was pathetic. There was no intercom in the hotel and parking facility was not adequate though food was decent. I was supposed to stay there for three days but I left as it was not manageable for me.

  • Room Quality: 2/5
  • Service Quality: 2/5
  • Dining Quality: 2/5
  • Cleanliness: 2/5

ANSHUL from NEW DELHI, India does not recommend this hotel - Posted: 25 Aug 2008

2

This is a very good property but, very badly maintained. They no zero about hospitality. Just giving proper uniform to staff does not insure good service. They do not have anything named a reception. Very unprofessional and very dirty and stinking rooms. Todays scenario when hotels are fighting for customers this hotel is losing them as people just did not want to stay there.........so pathetic. And selling something like this brings bad name to the seller as well.

  • Room Quality: 1/5
  • Service Quality: 3/5
  • Dining Quality: 4/5
  • Cleanliness: 1/5

SANJEEV from Mumbai, India recommends this hotel - Posted: 06 Jun 2008

3

This hotel is 30 km away from the city which was a bit inconvenient for us. Also i think its newly built so there is lack of resources here. Maintenance-wise & management wise this was fine though. Also the food served was of decent quality. This was an average experience.

  • Room Quality: 3/5
  • Service Quality: 3/5
  • Dining Quality: 3/5
  • Cleanliness: 3/5