Palace On Steps (A Heritage Guest House )

3 Star  

Dasaswamedh Ghat, Varanasi, Uttar Pradesh - 221 001

Starting from Rs. 1,796
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Palace On Steps (A Heritage Guest House ), Varanasi - Guest Reviews & Ratings

3.8/5 Good
(Based on 6 reviews)

83.3% of our customers recommend this hotel.
All reviews displayed below have been submitted by customers who stayed at this hotel.

Average Guest Rating

  • 15
  • Room Quality (4)
  • Service Quality (4.2)
  • Dining Quality (3)
  • Cleanliness (3.7)

Palace On Steps (A Heritage Guest House ) - Individual ratings and reviews:

SUBHRO from KOLKATA(CALCUTTA), India recommends this hotel - Posted: 03 Jan 2015

5

We felt that we are in Home and did not feel any trouble during stay.The Room is specious and toilet is wide and clean with running Hot & Cold Water. Sufficient Toilet papers,soaps and towels and changed as and when necessary. Foods are of good quality and easily digestible and less spicy. The stuff members are really very co-operative and well behaved. They even allowed me to use their computers and internet for booking my Train Ticket. The only drawback is one cupboard is necessary in the Hotel room in order to keep clothings.The view of Varanasi from Hotel Balcony is very nice. So I would definitely recommend this Hotel if any one wants to visit Varanasi.

  • Room Quality: 4/5
  • Service Quality: 5/5
  • Dining Quality: 5/5
  • Cleanliness: 5/5

RAJU from HYDERABAD, India recommends this hotel - Posted: 27 Aug 2014

5

Great Place to stay right on the Banks of Ganga. Fortunately got the river view room as requested and it was just awesome. Clean rooms and great service. Dining options were OK.

  • Room Quality: 5/5
  • Service Quality: 5/5
  • Dining Quality: 3/5
  • Cleanliness: 5/5

KRISHNA from BANGALORE, India recommends this hotel - Posted: 20 Oct 2011

4

The location of thew room,esp room no.507 is fantastic.The view of the Ganga is unbeatble.The staff are polite and helpful.Acess is by traversing thru the gullies and you should like the feel of olld Kashinagri rather than the modern Banras.Acess to all facilities is there.Restaurant need improvement but they will go the extra mile to accomodate your request.Very safe.Crowd is excellent and no drugs are allowed.Excellent for asafe stay while experining the Ganga and the Ghats at close quarters.

  • Room Quality: 5/5
  • Service Quality: 5/5
  • Dining Quality: 3/5
  • Cleanliness: 4/5

ABHINABA from KOLKATA(CALCUTTA), India does not recommend this hotel - Posted: 13 Jul 2011

2

The only good thing for the Hotel was its location right on the Rana Mahal Ghat on Ganges itself,which you'll reach through small bye lanes from the Daswasamedh Ghat. All major temples and ghats are very much accessible through the bye-lanes of Varanasi. Its an old palace of Rana of Udaipur which he built for stay at Varanasi which has been converted though unfortunately the rooms are not palatial, quite small. The staff was friendly but service was painfully slow. The Front Desk guy gave some nice tips on sight seeing. It was a Non A/C Double Room There was neither a mirror nor a telephone in the room so you can imagine the rest. The cook had fled hence there was nothing available to eat other than tea. If one wants to have a frugal stay for a day in Varansi on the banks of Ganges then its OK.

  • Room Quality: 3/5
  • Service Quality: 2/5
  • Dining Quality: 1/5
  • Cleanliness: 2/5

DAN from Vastra, Sweden recommends this hotel - Posted: 11 Mar 2011

3

The guest has not left a written review for this hotel

  • Room Quality: 4/5
  • Service Quality: 4/5
  • Dining Quality: 2/5
  • Cleanliness: 3/5

IS from Mohali, India recommends this hotel - Posted: 22 Mar 2010

4

On arrival from the railway station to the hotel the staff was very helpful (otherwise we would have lost in the endless narrow lanes old city of Benaras.)The approach to the hotel is through narrow and not kept clean lanes of old Benaras.One has to go on foot from the main road (approx half a km.). But the hotel staff was very helpful in carrying our luggage from the road head to the hotel. The location of the hotel is ideal for a pilgrimage visit to Varanasi since it is located just on the banks of holy river Ganga and all the important Ghats are very near to the hotel.The rooms were reasonable. However basic necessities such as bucket and mug in the bathroom, door foot mats were missing and provided on demand. House keeping left much to be desired as it was not regular. Fittings in the rooms were not standard that is in one room there was no TV but fridge was provided, whereas in another room no fridge but tv was provided (here no remote control was given hence the tv was useless.)Hence the room rates appeared to be on the higher side considering the quality of rooms. Food was good and reasonable. Service was good. The best part of the stay was provision of local guide by the hotel. The boy was very courteous, punctual and helpful. Overall the stay was good and fruitful. Recommended for stay if one is going on pilgrimage.

  • Room Quality: 3/5
  • Service Quality: 4/5
  • Dining Quality: 4/5
  • Cleanliness: 3/5