Stayed at their West Mambalam. Rooms are neat and clean incuding bathrooms. Centrally located and very near to shopping places. we stayed as family few days. Please explicitly ask about all charges upfront. few hidden charges were thrown at us in the last minute and we were pushed to pay CASH as it will not come in tax bracket. we did have enough cash late night and when we offered to pay thru credit card, we got it in argument, Gentleman who sounded very professioal and nice at the time of booking sounded very differently .Nepalese boys had challenge understanding hindi and english. service and food was pathetic. when we asked for the room keys to be locked they were hesistant. asked us to leave the rooms open and lock requied things in shelf. we had to ask multiple times for wi-fi password. window ac was noisy and ineffective in summer heat. again , this will suit, if you are only looking for clean rooms and nothing else.