Rooms- 4 star Rooms are spacious and clean. Room amenities- 1 star They have only hair dryer and thats why gave 1 star. No water kettle, no water bottle provided. When asked for water bottle they said that they only provide RO filtered water in rooms. Breakfast was tasty but the menu was not displayed anywhere. Cornflakes was stinky, when spoke with owner Mrs. Fernandez she said that the corn flakes are not ok kellogs and that's why they were stinking. The spread of the buffet breakfast was short. Not options were there for children to eat. They must think of it. Mrs. Fernandez is the owner and not supportive. After alot of talks she asked her ataff to put tea kettle and water bottle in the room. Only kettle was kept. No tea cups, tea sachets, milk sachets and coffee sachets were kept. When asked why only kettle and no cups and other things kept. Epic Reply we got from maria was that kettle is just kept for hot drinking water. On top of it when complained about the services Mrs. Fernandez said that if you are not happy with the services then you can find another hotel and we will give you full refund. Very bad experience. Think twice before booking this. They don't know how to give proper genuine services. NO WONDER THEY HAVE ONLY 3.4 GUEST RATINGS ON GOOGLE, TRIPADVISOR, MAKEMYTRIP AND MANY OTHER SITES. NOW WE PAID THE AMOUNT AND HAVE CHILDREN WITH US HENCE CANNOT CHANGE THE HOTEL.OTHERWISE WOULD HAVE DONE IT. THE REASON WHY KETTLE IS NOT GIVEN WAS THAT THEY HAVE A BIG GROUP OF 65 PEOPLE IN HOTEL AND HENCE THEY FAILED TO GIVE IT BUT THIS IS NOT THE REASON. EACH ROOM MUST HAVE IT. WON'T RECOMMEND THIS HOTEL.FROM NEXT TIME. FOR TRAVEL AGENTS PLEASE DO NOT PROVIDE THIS HOTEL.