Horrible place to stay
by AbigailB590 on
This is the first time I've been tempted to write on Tripadvisor. I feel I must warn people off this place. It looks nice in the photos but it's really grim. There was a close, smelly-feet smell in the communal room of the guesthouse. The room walls are so thin that I could hear someone sniffing in the next door room. The staff were unfriendly. The bed was the hardest I have ever encountered. It's really overpriced. You can get much nicer places in Delhi for the same price.
Convenient, clean, cosy steal
by RaviM007 on
I stayed here for one night only, was on a business trip. It's conveniently located, walkable from the Hauz Khas metro station, lots of transport options, nice green area with a park nearby etc.
The property itself is neatly maintained, has pretty much everything you need, quite comfortable.
The only couple of minor glitches was cable TV not working, and not having a bottle of water in the room.
Good place spoilt by incompetent staff
by ItzRitzy on
We booked Marigold through Oyo and when we reached there, we were told by the girl at the reception that she hadn't received the confirmation from Oyo. It took us an hour of talking to all concerned before we could check in. We had split our booking into two and the receptionist was confused and further confused the Oyo staff. Finally, we were told we had to pay more because the advance wasn't reflecting in their system. We produced mails and all and finally spoke to Oyo to sort this issues.
Some other issues were that the breakfast was served only after 8 when we had to leave by 7:30. The caretaker, a person named Lallan, refused to give a fresh towel after 3 days of check in and again, we had to speak to the front office to get it done. We used to hand the room key for cleaning but would find it poorly cleaned when we returned. The caretaker took money when we asked for milk and then told us he had lost the money, so he couldn't buy us milk or return the money. Extremely rude behaviour by the caretaker. He even shouted at us for trying to understand what needed to be filled in the guest register and after all this, had the audacity to demand money from us at the time of check out!
We were asked to pay 1500 because we had visitors who arrived by train, left some luggage in our room and went out till they had to get their flight 3 hours later.
The owner seemed to be a nice and understanding person when we spoke to him on this issue. It seemed more like the staff trying to make easy bucks.
Friendly Staff, Good Location
by DaveOfCalif on
I enjoyed my stay here, the staff were very friendly and helpful. The location is pretty good, in Haus Khaz, across from the Police Station, a 5 minute walk to the Metro which I used a lot to tour New Delhi, and within 10 minutes walk there are some restaurants and shops. This is a residential neighborhood, not a tourist area, so don't expect lots of amenities. Also, for those looking for Western style hotel facilities, this is not that. This is a safe well-priced place to sleep. Breakfast is served upstairs, and they'll do your laundry for a small fee.
Unclean, didn't seem to know we were coming
by Candee V on
Room was not clean with no top sheets on bed, no towels, no soap, wad of hair on the drain in the bathroom, splatters of who-knows-what on the headboards. Had to ask for everything. Loud hosts and guests in living room right outside our room until past midnight. No way to lock the door (latch pin and cylinder did not line up). Overall pretty gross except breakfast. Limited choice but decent omelette.