On 24th January 2012, I visited Agra along with my family. I went straight to my favorite Hotel to stay. Now, since that hotel was full, the caretaker offered to take me to another hotel. I agreed. He took me to this Essar Hotel. All the rooms had water seepage, the walls were dirty, it was totally pathetic. Even then I decided to stay for the night, as I had been travelling since 8 am & it was 7pm & dark outside. I was too tired to try another hotel. We paid Rs. 1000 for one night, ( which included charges for extra bed for my mother) The room was icy cold in the night, we were hardly able to sleep. There was no water in the flush tank, also there was no hot water. They were giving hot water in buckets in the morning. We got up at 5:30 am & then packed our bags & rushed out at 7am. The caretaker even had the audacity to ask us for any guide for travel. My advice - never compromise on hotel quality, try different hotel room options before booking a room. This guy who recommended this hotel, must have earned handsome commission from essar hotel. I have learned my lesson, a bitter one.