Reception service was not good.
Sat, 04 Mar – Sun, 05 Mar (1 Night) | 1 Room | 1 Guest
Reception service was not good.
Hotel was wonderful. Would be recommending to friends & relatives.
The hotel is very far from the Taj Mahal. The room was not that great as there was no sofa. The food was pathetic in taste but the service provided by the staff was quick and prompt. It was just an average stay in this hotel.
We had fabulous stay in this hotel. The room was very nice, everything was placed in proper order. We had breakfast in the restaurant, it was lovely in taste. The staff did their work honestly. It's a nice property to stay.
The hotel was as per our expectations. Well maintained with well behaved staff. One positive aspect was its location. Its just opposite to TDI and Pacific mall where u can hangout and do some shopping etc. Its quite close to Taj Mahal and Red Fort. The room however doesn't seem to be as luxurious for a three star hotel. Its however good value for money!!
(based on 455 reviews)
Hotel is well maintained, rooms are clean. Staff is ready to help. I was there for two nights stay was pleasant. Reception staff is experienced they helped me to plan day around Agra. Also helped me to locate original pichi petha store. You can book Ola cab to go any ware in Agra
This hotel is a bit of a comedy of errors. The fridge did not work and had black mould growing The sheets did not fit the bed so you woke with a half made bed - beds very hard also No internet in the room - after moving rooms internet is only in the lobby No remote in room called it took 2 visits and a battery change to fix Loud music from a party down stairs they have a function room Hairdryer stopped working had to request another one Room floor dirty - black marks feet as soon as you step out of shower needs a really good steam mop No garden view as stated in room r features Hotel location not the best but 30 min walk to the taj - hotel refunded 80% of room charge due to above issues.
While this hotel is very conveniently located for visiting the Taj Mahal we found the staff very unhelpful when we wanted transport - despite asking the front desk three times to book a taxi to the railway station for an early morning train, we found that nothing had been done and then were told there were no taxis available because of the elections - no further offer of help was provided. We walked out onto the street at 10pm and stopped the first English speaking tuk-tuk driver and arranged at 5 am pick up.
The hotel is 30 minutes walking from the Taj Mahal and offers a nice stay. The rooms are nice and clean and the staff very friendly and helpful. The hotel has a restaurant that offers good food but there are also some good restaurants close to the hotel.
As I stayed there on my birthday day, I was offered at the check-in some Indian tea and at dinner a birthday cake (ordered by my driver). I have been treated very well! The room was nice, the bed very comfortable. The shower was hot. We could use the free wi-fi only in the hall by the entrance. In the room u find two complimentary big bottles of water! I had a nice dinner (you find indian and international food) but I didn't take breakfast.
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