Reception service was not good.
Wed, 01 Mar – Thu, 02 Mar (1 Night) | 1 Room | 1 Guest
Reception service was not good.
Hotel was wonderful. Would be recommending to friends & relatives.
Hotel is located very close to the Taj Mahal. The ambiance was great near the hotel. Our room was clean and spacious with all the facilities. We had breakfast in the restaurant, it was lovely in taste but the variety was very less. The staff was helpful with friendly nature. It is worth the money.
The only trouble was on the last morning as it was raining heavily and water came into my room but housekeeping people cleaned that afterward. Otherwise quality and service was good enough and food was also tasteful.
My stay in the hotel was just OK. I drove down from Delhi and found that hotel does not have any covered parking. The parking facility outside the hotel was on owners risk. Hotel 3rd floor was under construction and I was given a room on same floor. There was too much noise of stone cutting and it was having bad stink too. They changed my room on second floor but the next room was too compact as compared to the room I had been booked. Hotel staff was NOT cooperative at all. I had been given a standard room on cost of luxury room. Facilities were just OK, not so good and its expensive in terms of cost and value. The only plus point about this hotel was its location close to Taj, Fort and TDI mall. Food in hotel restaurant was pathetic.
(based on 455 reviews)
Hotel is well maintained, rooms are clean. Staff is ready to help. I was there for two nights stay was pleasant. Reception staff is experienced they helped me to plan day around Agra. Also helped me to locate original pichi petha store. You can book Ola cab to go any ware in Agra
This hotel is a bit of a comedy of errors. The fridge did not work and had black mould growing The sheets did not fit the bed so you woke with a half made bed - beds very hard also No internet in the room - after moving rooms internet is only in the lobby No remote in room called it took 2 visits and a battery change to fix Loud music from a party down stairs they have a function room Hairdryer stopped working had to request another one Room floor dirty - black marks feet as soon as you step out of shower needs a really good steam mop No garden view as stated in room r features Hotel location not the best but 30 min walk to the taj - hotel refunded 80% of room charge due to above issues.
While this hotel is very conveniently located for visiting the Taj Mahal we found the staff very unhelpful when we wanted transport - despite asking the front desk three times to book a taxi to the railway station for an early morning train, we found that nothing had been done and then were told there were no taxis available because of the elections - no further offer of help was provided. We walked out onto the street at 10pm and stopped the first English speaking tuk-tuk driver and arranged at 5 am pick up.
The hotel is 30 minutes walking from the Taj Mahal and offers a nice stay. The rooms are nice and clean and the staff very friendly and helpful. The hotel has a restaurant that offers good food but there are also some good restaurants close to the hotel.
As I stayed there on my birthday day, I was offered at the check-in some Indian tea and at dinner a birthday cake (ordered by my driver). I have been treated very well! The room was nice, the bed very comfortable. The shower was hot. We could use the free wi-fi only in the hall by the entrance. In the room u find two complimentary big bottles of water! I had a nice dinner (you find indian and international food) but I didn't take breakfast.
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