Great hotel, awesome service, best place to stay in Agra. The food at the Peshawari is fantastic. Very close to the Taj Mahal ... just a 15-20 minute drive. Also has a view of the Taj Mahal from the roof top.

We stayed for 1 night only recently. The hotel was a welcome escape from the noise and bustle of Agra. The foyer is stunning and all the public areas were very tastefully decorated. Our room was spacious and functional. So we had no complaints but some people in our tour had dirty bathrooms and were deeply unhappy. The pace of service was very slow and noticeably less sophisticated compared to Delhi. For a short stay I thought this hotel was fine.

My family and I stayed at ITC Mughal during our recent visit to Agra. Its truly a luxury hotel and complete value for money - besides being very close to Taj Mahal, the huge and beautifully maintained property has a mini golf course, kids play area and a pool table. Staff across ranks are extremely hospitable and warm, ever willing to serve and ensure you have a great experience. The spread across breakfast and other meals was good ... however a little bit of variety with the rice dishes would go well. We thoroughly enjoyed our stay and will definitely check in @ ITC Mughal again. Thank You Ashutosh Chhibba and to your entire team - especially Shaheen (Manager), who took good care of our comfort. At this prime tourist destination, Team ITC Mughal is doing a fabulous job.

Quite a disappointing experience. Our first room they gave us,a Mughal Suite, was on the bottom floor that smelled like formaldehyde (?). The room was awful. Bathroom was old and needed repair with orange and yellow stains and the smell was overwhelming. They switched us to a better room which was adequate at best. Old and run down hotel in general. Breakfast room depressing. What saves this hotel is the lovely staff who try their best to help and make it a nice experience. Especially the food staff. Needs an overhaul.

Celebrated my anniversary at Agra and glad that I stayed at ITC Mughal. Very courteous staff.Great ambience. Nice scenic gardens Loved the way the staff accepted my daughter's request to surprise us with an anniversary cake. Thank you P. Mohan and Shankar Singh at Taj Bano Restaurant for making our anniversary memorable one. The ride to Taj East gate is about 10 minutes away. In case you are coming from Delhi highly recommend to take the Taj expressway.