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Overall Rating
4.4Very Good
(based on 43 reviews)
$tgRecommend% of our customers recommend this hotel
AVERAGE GUEST RATING
Room Quality4.2
Service Quality4.3
Dining Quality4.3
Cleanliness4.4
Gaurav
from Agra, India recommends this hotel
Posted: Jan 20 2014Room Quality: 4/5Service Quality: 5/5Dining Quality: 5/5Cleanliness: 5/5
Great Property , Great Service , Front Desk & Check In Process Not So Smooth , But Every Thing Else Was Great.
SIDDHARTHA
from Agra, India recommends this hotel
Posted: Jul 29 2014Room Quality: 5/5Service Quality: 5/5Dining Quality: 5/5Cleanliness: 5/5
Great
Anurag
from Agra, India recommends this hotel
Posted: Sep 29 2014Room Quality: 5/5Service Quality: 5/5Dining Quality: 5/5Cleanliness: 5/5
It was Awsome Experience
Cooperative Staff , Spacious Room everything was memorable. Food quality was excellent
D
from Agra, India recommends this hotel
Posted: Jan 02 2008Room Quality: 5/5Service Quality: 4/5Dining Quality: 4/5Cleanliness: 5/5
ITC Moghul has truly a royal look and feel about it - the architecture, the layout, the rooms, though I must add that the restaurants are not upto the mark in line with the high standards of the hotel otherwise.
MS SK
from Agra, India recommends this hotel
Posted: Feb 18 2008Room Quality: 3/5Service Quality: 3/5Dining Quality: 4/5Cleanliness: 3/5
I was very disappointed with the standard of the room at this hotel . In the room the TV didnt work, a bedside light was faulty , toilet roll holder was broken , hair dryer didnt work and neither did the light on the makeup mirror. And this was supposed to be an upgraded room! I must say that they did offer to move us but it was 9pm and we declined . Beautiful hotel, good location however in need of improved quality checks in rooms .
Mughal
by Alesendra49 on
January 14, 2019
This hotel is a unique experience in the middle of the city. I really recommend it. There are nice restaurants in the hotel. I wish i come back again in future. Special thanks to rishabh for the quick check-in.
Connecting with Mughal Luxury
by bvakul on
January 14, 2019
Agra is known for Taj Mahal , Agra Fort and the rich heritage around Mughal Cuisines and Signature luxury. ITC Mughal provides one stop connectivity to the grand past and provides visitors with an experience of what is described in history . Grand Property , scrumptious food , warm hospitality ( which is common across ITC property) , lush green surrounding are enough to make your stay memorable. For us this was made even more special by a an extremely hospitable person Ankit Manocha.. Front Office Manager , who left no stone unturned to make this stay a unique one .
A Must Must stay for all visitors travelling to Agra
Great service at restaurant
by Erika F on
January 14, 2019
I am staying here with my mom who has a wheat free and dairy free diet . And Anwar made a great effort to acomodate my moms needs and helps have a great meal ! Very very special and at the end we left more than satisfied.
Good to Stay !!
by Alina_Chhetri30 on
January 14, 2019
We have been on our 1st Marriage Anniversary on June'18. Loved our stay & especially the way they gave us yummy cake & bouquet as a complimentary. Loved the staff & the property. If I ever go to Agra again, I definitely gonna stay there.
Powered by:
Check out the viewing area on the roof
by MandM5960 on
January 13, 2019
Avoid the first floor
by Loverly4u2 on
January 3, 2019
All rooms in my personal opinion are good. One can always check with property to suit their requirement and pocket!
by Ramesha K on
January 1, 2019
Avoid hotel at all costs
by sarahpN5213SP on
December 30, 2018
nice wiw on gardens
by laurelisa2018 on
December 21, 2018
HOTEL AMENITIES
Safety & Security
Fire Extinguisher
Security Guard Timings - 24x7
CCTV camera installed inside/outside hotel premises
CCTV camera installed on each floor
Doctor on Call
Activities - Indoor & Outdoor
Meditation Center
Yoga Center
Spa
Kids Pool
Outdoor Pool
Badminton Court
Cricket
Football
Volleyball
Carom
Chess
Pool / Snookers
Table Tennis
Swimming pool
Kids Play Area
Tennis
Gym
Languages Spoken by Hotel Staff
English
Hindi
Punjabi
Bangla
Parking & Transportation
Valet Parking
2 Wheeler
4 Wheeler
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Car rental (Chargeable)
Outdoor Parking
Bus Parking
Travel counter
Payments Modes Accepted
Cash
Debit Card
Net-Banking
Visa
American Express
Mastercard
Security deposit
Services
Room Service (24 Hours Available)
Special occasion arrangement
Dry cleaning
Infant bed
Waiting area
Wheelchair accessible ramp
Room/Rooms reserved for special need guests
Separate Smoking Area
Hot water available 24x7
Wheelchair
Babysitting or child care
Business center
Concierge
Luggage storage
Currency exchange
Beauty Parlour
Laundry facilities
Ironing Service
Wake up service/Alarm clock
24 Hour Power Supply
General
Jacuzzi
Ayurveda Clinic
Conference Room
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel
Expand map
Disappointing 
Mughal 
Good to Stay !! 
Check out the viewing area on the roof 
Avoid the first floor 
All rooms in my personal opinion are good. One can always check with property to suit their requirement and pocket! 
Avoid hotel at all costs