We stayed there for two nights and enjoyed this hotel. It was a nice stay, near the sights and nice garden for kids to play badminton and mini golf. We enjoyed little pool area and food was quite good. I was quite surprised that we needed to pay for internet which was quite slow. Most 4 and 5 * hotels WiFi is provide free of charge.

Can someone please explain to this hotel that WiFi is supposed to be FREE? What next, will they also be charging for the air? It was also a huge pain that use of the computer in the business center required not only my name and room number, but also an employee (who always seemed to take forever to come in) punching in a series of The Matrix-like codes, as if they think you're about to steal money from them. It's a computer, not a safe deposit box. And if you dare stay on the computer longer than a half hour, you are charged. Ridiculous. Compare that to most hotels where you just walk into the biz center and instantly get on the computer -- no staff, codes or name/room number needed - all free. That's how it should be. This place is just being cheap. The common areas are quite impressive, but the rooms seem dated and don't match the opulence of the lobby. A tub and shower curtain? Really? And the beds and pillows were hard and not very comfortable. The food at breakfast was disappointing, the worst of all the hotels I stayed in both selection and taste, and I had some great breakfasts in India. For dinner, do not have the overpriced, bland buffet. We ate dinner in the coffee shop which has a lot of good ala carte options like a cashew-crusted veggie burger than I liked so much I had it twice. The layout of the hotel is the WORST. It is square like a prison, with 3 identical-looking corridors in the corners of the lobby leading to the rooms. It's never enjoyable to go DOWN a set of stairs to get to one's room - you feel like youre staying in the basement. I never saw an elevator, except the one that leads to the pool area. You walk a zillion miles to get to your room and the signage is horrible, so I got lost almost every time I tried to get from my room to the lobby and vice versa. God forbid you forget something and have to return to your room, you will wander endlless hallways in a square path going round and round like you're the kid in The Shining riding his bigwheel through the Overlook. The staff was nice although they didn't seem at all concerned or helpful when I told them their bellman had misplaced an item of mine that was on the luggage cart when I arrived. Guess where it ended up - inside the suitcase of a person traveling in our tour group. How creepy is it that hotel staff are opening people's bags to insert items (in this case, something that didn't even belong to that person)?! And if they'll open them to insert, perhaps they might also open them to remove things. Not good. I wasn't surprised this happened, though, given that the bellman brought someone else's suitcase to our room. What are they smoking?

Having stayed at different 5* hotels throughout the 6 locations in India we toured, this was the easily the worst of them. Lunch in the main restaurant was ok, but dinner was not great and breakfast was not great either. Overall hotel service was ok and staff in the restaurant were very helpful and responsive although in the rest of the hotel there wasn't the 5* service we had experienced in other hotels. And for a 5* to charge for wifi - however small the charge - seems a bit ridiculous. We heard from one or two people that since the high speed train has started, more tourists are getting the train from Delhi and returning the same day rather then stay over and there has hence been a decline in the hotel standards. The hotel is located on the main road but its not a road that you can really go out of your hotel to walk and wander around so you are stuck there if you dont have a car. The hotel looks grand and luxurious but looks are deceiving! Saying all that, at the end of the day, I don't know too many tourists who stay at Agra for more than 1 night to see the Taj and Fort so - as a base, without knowing the costs or locations of the main competitors - its probably safe and ok to go with

We visited Taj Bano in ITC Mughal. Must say the service and the food is extremely amazing. We were attended by Anwar and he made sure the guests are at most comfort and have been served with the best food

A wonderful property of one of kind. Very near to Tajmahal and easily accessible. Pleasant welcome with a Welcome drink and quick Check in process. Special mention of Ms. Sukhpreet... She helped a lot thrice while check in and gave all the assistance needed every time. It was a great gesture of Ms Sukhpreet after long journey from Delhi. Large property with spacious swimming pool. Rooms are enough large and clean. Great lobby and spacious restaurants with tasty food. Breakfast is well planned and with many options. Value for money indeed. Will surely return for stay in same property.