Standard Double Room
- Room Only
Price for 1 Night
2 Rooms Left!
Fri, 13 Jan – Sat, 14 Jan (1 Night) | 1 Room | 1 Guest
(based on 134 reviews)
I happened to stay at the hotel from 28th Dec 16 - 30th Dec 16 with my family. We got the deal of 1600 INR per night (exclusive of Taxes) from Make my trip. Hotel is very close ( around 0.75 KM) to Taj Mahal West Gate. The ticket counter for Taj Mahal will be at the distance of 300 Meters from Tara Palace. They provide free breakfast till 10.00 AM in the morning with distance mix of western and India cuisine. We had booked three rooms with couple of rooms having 3 beds ( 1 Twin and 1 single). Rooms are pretty specious and clean. I found Travel desk at the hotel to be cheaper and friendly then most of the others travel agent in the same area. We found booked the tempo travel of 10 Seats that cost us around 6500 INR ( inclusive of toll and other parking charges). Though personally I find it expensive when compare to Pune but others were asking for 9500-11000 INR in that area. Only con, I found there was lack of hot water, after complaining few times still the water in the bathroom wasn't much hot and it was luke warm. Overall it was good experience and I would suggest it for someone who want to be close to Taj Mahal.
I booked three nights of hotel here and it is the absolutely worst experience I have had. I have been to 30 countries and stayed at 100+ hotels so trust me when I say this, this hotel is a joke. When we had issue with booking Taj Mahal tickets, staff wanted to charge 120% for helping us and when we asked about the 20% fee, they lied and said that it is for water and shoe covers, which are free inside Taj Mahal. It is one thing if they say it is commission, but they lied and said it is part of the fee, which is what makes this a scam. They have complimentary pickup, which we didn't know about. We asked nicely for complimentary tuk tuk drop off(max 100Rs) because we don't have cash and the manager said "it is your fault you didn't use the pickup, not my problem!". Who treats their customers like this? When the manager treats customers poorly, the rest of the staffs see it and do the same thing. It is simply unacceptable. Also, room condition is poor, they allow people to smoke in the room so our room smells like cigarette. Bathroom is filled with flies and smells like sewage. There is not warm water so we had to shower in cold water. Wifi goes on and off so does the electricity. The service and room condition is not even worthy of hostel standard, so don't get me started on the price and everything. Only positive thing is the location, that is all. Absolute worst customer service I have seen in a hotel and first hotel that legitimately tried to scam us when we were already so helpless with the money situation.
Stayed here with my family, best part is this. Its very near to TAJ MAHAL, Services are ok as per Rate's, If you are in budget tour than nice place to stay. Food is good, If it is moon light reach hotel before 10 pm or you have to wait on barricatings 1 km away from hotel for security reasons by administration
Most of the reviews of the hotel are very harsh. We stayed here for an overnight Taj visit, and were a bit apprehensive based on the reviews. (We mix our hotels everything from Conrad/Westins to local home stays) Location is perfect. 500m or so from the Oberoi and basically the same view from the roof. Yes it is across from the leper hospital but it is actually the Indian Research hospital on Leperacy. (So is the Oberoi). There is no traffic because of the limited access pad to the taj. It's a quiet hotel. Plenty of hot water, maybe a bit salty but don't drink it.. It's India! Some of the fixtures may be dated, it's India! Of course the room smelled strong of air freshener, it's India!. I found 5-6 scattered through the room. Put them all in the cabinet, turned the fan on door open for 2 minutes and air was clear.. The staff was very plesant and we had all of our meals on the patio on the second floor so we could enjoy beer. In my opinion the breakfast was not as good as other meals but I am not a fan of India breakfast... I used my credit card multiple times here with no issue, even payed for a meal of 250 rupees with no issue. Local beer shop is 50meters, local price is 110 rupees, lowest they would sell me was 125. Also the souvenir shops by the gate had very reasonable prices for magnets and shoes. 50 rupees and 100 rupees. Lowest we found. Would not hesitate to stay here again
Visited there with family. Location of the place was excellent @ the center of booking counter and Taj east gate. Surround is calm due to restriction on vehicle movement on that area. Water quality was not good, don't know about other hotels. It was salty. Travel desk was good, Mr Pathak was the men to go by.
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.