Standard Double Room
- Room Only
Price for 1 Night
2 Rooms Left!
Fri, 13 Jan – Sat, 14 Jan (1 Night) | 1 Room | 1 Guest
(based on 136 reviews)
I stayed in this hotel with my wife... Biggest plus very near to Taj and hotel staff are helpful.. Front desk staff are also good and check in was fast... Hotel is neat and clean... Didn't give 5stars because i found a strange rule here that after giving dinner or breakfast they would come with the bill of the food which is irritating as in all the hotels it is taken at the check out time...
The location is very convenient for the Taj however the rooms are pretty basic and not that clean. Bathrooms in particular were pretty dirty and the showers without much hot water. The staff at this hotel were not very enthused about anything. Breakfast was ok though and the restaurant was also ok with some decent food that was reasonably priced. It's an easy walk to the Taj but you need to walk about 200m away from the Taj to the ticket office as the hotel is closer to the Taj than the ticket office.
I happened to stay at the hotel from 28th Dec 16 - 30th Dec 16 with my family. We got the deal of 1600 INR per night (exclusive of Taxes) from Make my trip. Hotel is very close ( around 0.75 KM) to Taj Mahal West Gate. The ticket counter for Taj Mahal will be at the distance of 300 Meters from Tara Palace. They provide free breakfast till 10.00 AM in the morning with distance mix of western and India cuisine. We had booked three rooms with couple of rooms having 3 beds ( 1 Twin and 1 single). Rooms are pretty specious and clean. I found Travel desk at the hotel to be cheaper and friendly then most of the others travel agent in the same area. We found booked the tempo travel of 10 Seats that cost us around 6500 INR ( inclusive of toll and other parking charges). Though personally I find it expensive when compare to Pune but others were asking for 9500-11000 INR in that area. Only con, I found there was lack of hot water, after complaining few times still the water in the bathroom wasn't much hot and it was luke warm. Overall it was good experience and I would suggest it for someone who want to be close to Taj Mahal.
I booked three nights of hotel here and it is the absolutely worst experience I have had. I have been to 30 countries and stayed at 100+ hotels so trust me when I say this, this hotel is a joke. When we had issue with booking Taj Mahal tickets, staff wanted to charge 120% for helping us and when we asked about the 20% fee, they lied and said that it is for water and shoe covers, which are free inside Taj Mahal. It is one thing if they say it is commission, but they lied and said it is part of the fee, which is what makes this a scam. They have complimentary pickup, which we didn't know about. We asked nicely for complimentary tuk tuk drop off(max 100Rs) because we don't have cash and the manager said "it is your fault you didn't use the pickup, not my problem!". Who treats their customers like this? When the manager treats customers poorly, the rest of the staffs see it and do the same thing. It is simply unacceptable. Also, room condition is poor, they allow people to smoke in the room so our room smells like cigarette. Bathroom is filled with flies and smells like sewage. There is not warm water so we had to shower in cold water. Wifi goes on and off so does the electricity. The service and room condition is not even worthy of hostel standard, so don't get me started on the price and everything. Only positive thing is the location, that is all. Absolute worst customer service I have seen in a hotel and first hotel that legitimately tried to scam us when we were already so helpless with the money situation.
Stayed here with my family, best part is this. Its very near to TAJ MAHAL, Services are ok as per Rate's, If you are in budget tour than nice place to stay. Food is good, If it is moon light reach hotel before 10 pm or you have to wait on barricatings 1 km away from hotel for security reasons by administration
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