Premium Room Only
- Room Only
Price for 1 Night
Mon, 20 Feb – Tue, 21 Feb (1 Night) | 1 Room | 1 Guest
Good service. But dining options are limited and not worth the money they are charging.
Not fit for 5 Star category.No expirence for running hotel.Staff are not trained and very little aminety in room for 5 star hotel.Overall not a good stay expirence
Location: 45 minutes from the airport and 25 minutes from the heart of the city. Near the SG Highway, so quick access to lot of restaurants and malls. Autos available outside the hotel. Support Staff: Responsible and friendly. Rooms: Clean and luxurious. Truly 5 star in quality. Excellent value for money. Food: All restaurants not yet operational. Nothing special about the complimentary breakfast. We preferred to have most of the meals outside. Overall: a great experience.
(based on 129 reviews)
The hotel is big but highly average. Rooms are big but not well maintained. Service is poor. Rooms are not at all well equipped. Will not recommend. If the price below Rs. 2000/- then ok otherwise a big no.
Seems the hotel was designed to serve as comfortable and luxurious hotel for business travelers but has suffered from terrible maintenance and housekeeping. The pros -- good location, courteous staff, nice comfy bed, nice view of the city greens from our room (#529)..we were even given complimentary breakfast for two by the manager since our booking didn't cover it. Had no issues with hot water, TV etc as mentioned in other reviews. The cons -- the room's floor and furniture was dusty. Carpet in the corridors was worn out and some patches were stained. Shower fixtures had a malfunction and shower glass had water marks. Breakfast was a tad scanty and we had to ask waiters for refill of dishes. The whole hotel has a tired and jaded look..and seems to be functioning on bare bones housekeeping staff. It's sad because one can see that the hotel was built to be so much more. All in all, stay here only if 1) you are getting a great deal on the room tariff and 2) the location works for you. In its current state, it's more like a 3-star hotel, not a 4 or 5-star place. Adjust your expectations accordingly and you won't be disappointed.
Guys do not stay in this hotel even if you get free. They do not have Wi-Fi, tv without channels , cold water for bath if you need hot water you will get warm water bucket. No hair dryer they just purchase one for my colleague after asking them for 4 days. And yes we saw rat in breakfast area.
This is the worst hotel i have ever been to. Never even try to book a room here. Even if they offer the room for free do not book it. On some booking sites you would see this as a 4 star hotel, it is no way near to even a 2 star one. Do not go ahead even if you are getting huge discounts. Worst experience start right at the main gate/ entrance where there is no one even to open the door for the guests (obviously there is no one to help the guests with their luggage) Reception guys are not even bothered that a new guest has come in. There is no smile on their face (got to know the reason later - will share) Rooms are untidy, linen is dirty. We had 2 rooms both were in shabby condition. Washrooms have no proper hot water, call for it and you have to wait hours and have to give atleast 10 reminders before you get some. Tea kettles are all too dirty(inside) if you check you are bound to puke. Tea mugs kept in the rooms are either cracked or not washed properly. If you have checked in for more than 1 night then every day you need to go to the reception to get you key validated. Central AC has been removed and all rooms have been fitted with individual AC. TV in room showed package over new activation required after 2 hours of checkin, was reactivated only after 2 reminders. The smoke detectors are a show piece and are not active. Every guest in the hotel keep screaming and shouting at the reception for things which that are not proper, this is why these guys do not even smile when a new guest arrives.
Worst experience and worst food and worst service Booked dish for 380 per person for 14 people with custom menu but each and every thing was worst. All items of food were very bad. Had a fight with management for response on food but no luck.
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