Worst place ever
by Libra0806 on
We (me and my husband) had a late flight from Pune to Ahmedabad and we checked-in at 1.45 am. After letting us in room, the reception calls me and tells me unmarried couples are not allowed. When argued we were married, we were asked to produce marriage certificate at 2 am in night. Utter nonsense! So what if my I'd still has my father's surname. Doesnt half of the women on earth face a similar situation. He had a problem that my name on my license said Shah and not Sheth.
There were no mineral water bottles in the room so when we asked for one, after about 20 mins a waiter delivered water bottle and said it has to be cash payment and you have to pay 47 RS. I told them we are not going to run away from here. There is a concept of paying at the time of checkout. I have never seen such a ridiculous hotel ever. The checkout time is 9 am. When asked about extending as we were tired and wanted to rest a bit longer, they were not sure.
Hopeless customer service.
Aces in customer harassment.
Wedding group stay
by ASHISHsanjeev on
There is very nice hotel for group and families stay nice location good support by all team members . Break fast is very nice. Also Big and nice banquet space at hotel for merrige and other function.Dinning area is also very nice
by Abhishekcadila on
Good staff good behavior well furnished room .All Front staff is very well. Mr.Chirag Thakkar is very helpful to us for all other and going to outside trip. Room service is very nice. All aminities available i n the room.all is ok. Given 5star rated.
by Ankitacu on
This is mybunbilivable my official trip. The Rooms are very nice and also all aminiyies available innocent room.Food and all service are very nice. From office person Mr Chirag Thakkar very nice wel comes on arrival.I appreciate him.
by Salmanacu on
Very nice hotel for official and family stay. All staff is very good for help for all. Specially for Reception staff is very help ful Mr.Chirg Thakkar and Chintan Patel is most of person to help every thing. Most locality are.