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Wed, 25 Jan – Thu, 26 Jan (1 Night) | 1 Room | 1 Guest
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No fruits in breakfast?
(based on 403 reviews)
The hotel is fine, good restaurants and good position in the old city but at the same time too expensive for what we got. We booked a suite for four people and only had two single beds and landed up having two mattresses on the floor and although it was holiday time there seemed no real management on offer. I would return however but with a better deal and more professional service.
First The Good - This hotel has nice staff who are always happy to help (Thank you especially to Monica!) The decor is in the main, charming and someone has tried hard with the interior design aspect of this hotel. It has character and nice little nooks downstairs (sadly, inside only) where you can sit with a book. The older rooms we saw were large and comfortably furnished, whereas those in the newer wing were much smaller - but less tired. Thought has been given to the rooms - magazines and books provided, plus a minibar. Our room staff were friendly and obliging. The hotel offers a welcome alternative to the modern chain hotels in the area. The shop sells quality products and the prices are not inflated. There is a beautiful museum of local textiles upstairs which is well worth a visit. Reception staff (indeed all staff) are very helpful and arranged for us to be taken care of by a wonderful local rickshaw driver called Salim. We cannot recommend him enough. This man looked after us and drove us around for shopping and sightseeing and I don't know how we would have managed without him. If you need his number, please PM me. The Not So Good - When we arrived we were shown to one of the 'cellar' rooms (already described by another poster in a previous review. ) This room stank of damp, had not been aired and had no windows. The hotel should not be trying to use this space as an acceptable room and we rejected it immediately. To his credit, the helpful receptionist found us a large upstairs room in a very short time. Although comfortably furnished and tidy, our room needed a good clean. Floors looked grubby and this was confirmed when we wiped up a spillage from the floor and the tissues came up black. The cream coloured sofa covers needed a wash; the bathroom was in need of refurbishment and had seen better days. There was almost no storage, save for a small cramped and not very clean looking metal locker and no drawers at all, so we could not unpack. Walls downstairs and in the rooms were plastered with gloomy black and white MG family portraits to the point of overkill; External windows in our room were frosted and none of the windows could be opened as there are anti-pigeon devices on the windowsills outside in addition, the little indoor pool was not much more than a large pond and did not look very clean. The entire area around the pool could do with renovating. A great disappointment came when we tried to book for the Spa. This is advertised all over their website and part of the reason we had chosen the hotel. We were told that the spa was no longer operational. Despite this, it remains on the website - which is an inexcusable misrepresentation. Food - we were at a loss to understand the rave reviews. Food was entirely vegetarian and tasteless, with the exception of the marsala omelette at breakfast. We tried the Thali upstairs on two occasions - bland and boring. Vegetarian curries can be very good. However it seems that the MG does not know how to produce them. It should also be made clear on the website that there is no bar so you cannot get a drink. In addition, the hotel only offers a very limited range of soft drinks - mostly coke and 7-up. The roof area is not in use at all except for lunch and dinner so there is nowhere comfortable to sit outside during the daytime, should one wish to do so. The hotel is centrally located in the middle of the noise and pollution that is Ahmedabad, so not peaceful at all and it is impossible to walk anywhere because of traffic. The hotel is vastly overpriced for what it is. The quirky character of the hotel is attractive, but for the standard offered, our rate of around 140 per night per double was high for India outside of Delhi or Bombay and not merited. This rises again once local and state taxes are added. The hotel owners would do well to turn their attention to some refurbishment of the older rooms (definitely time for some new bathrooms) stop trying to sell the damp lower ground floor rooms and consider a reduction in their prices - and get that spa off the website.
This is the style of hotel that was the norm some 20 years ago. In a heritage building where some lapses in infrastructure can be forgiven, but where this also extends to a service level which exhibits either haughty indifference or infuriating stupidity. Our level 0 room was in fact below street level, approached along service corridors next to the staff mess and thus depressingly dark, damp, and in January, cold. A request for a space heater initially met with a denial that any were present anywhere in the hotel. After some time an ancient and dusty home office fan model was produced. This is a hotel very much in the Gujarati style. Hence the Coffee shop is an open air refectory style with bench seating. The buffet breakfast there offers only on western option, being overcooked scrambled eggs. The main restaurant is open only for lunch and dinner. The hotel is vegetarian only and all of Gujarat is a dry state so there is no bar. The swimming pool is indoors with no facilities and not apparently well cleaned, and the gym equipment is only just serviceable. There is no practical outdoor area should it become warm or sunny. I requested a late checkout but was told that they had any arrivals so had to leave at noon. As I then had to work in the lobby, I was able to count the number of check in customers over the following 3 hours at no more than 4 couples. Infuriating. All told, I would be pushed to rate this better than 3 stars.
I booked this hotel for 2 nights for my mom and my aunts as they were traveling in Gujarat. They said the hotel wasn't worth the price at all. Firstly, when they checked in, they were given a room in the basement. There were no windows and the walls were wet due to water seepage. They refused to accept that room. After 10 minutes, the reception called them and said there was a room available on the first floor and they were shifted there. This room was big and better than the one in the basement and the walls were dry, however, the paint had worn out and it wasn't a happy place to be in. True, the furniture, door, bed looked heritage. But the facade wasn't maintained at all. Breakfast comprised idlis and bread toast. I'm giving them 2 stars for the fact that they have such a terrible room in the basement and that they haven't put it off the market. It made a terrible first impact.
Formerly home of Mangaldas Girdhardas this heritage home has been converted into a beautiful hotel, retaining the original theme and culture. Rooms are spacious with period furniture to give the feeling of living in old times. The hotel has a roof top restaurant serving Gujarati Thali super delicious though pricey. The hotel has a textile gallery which stocks heirlooms. There is a bookstore which stocks books on all areas of interest. Fittings and fixtures bring back memories of yonder years. Staff are well dressed in traditional gear and extremely polite. Book in advance as the place is always full up.
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