hotel booking: Travelguru had confirmed my booking initially, but later I got a call from their office and was told the hotel had not confirmed the booking. They offered me an alternative hotel, but that wasn't suitable to me and after much persuassion, I was confirmed in the same hotel I had booked earlier. Location: Close to RTO circle. This is sort of midway between the airport and the happening parts of the city or the business district. Plenty of Autos available just outside the hotel or the hotel provides travel services. However, no good hotels/restuarants in close proximity. You will need to pretty much depend on hotel for food. Check-in: Complimentary airport pick-up was arranged in a Swift Dzire. Check-in formalities was smooth. Rooms: Fairly large, very modern and aesthetically done. Clean beds. Clean Toilets. Superb shower area. Good choice of Minibar with variety of snacks. There was a kettle with choice of coffee/tea. However, the kettle wasn't working. Housekeeping and general service: The complimentary mineral water was refilled while I was away for the day. The complimentary newspaper was not given to me even though I found it hanging on may other occupied rooms. Breakfast: A buffet breakfast was included in the price. Good spread of south Indian (Idly/Upma/Dosa) and continental(Omlete/Toast/Cornflakes) and some puri bhaji for the North Indians. Juice and Lassi / Tea / Coffee Check-out: Smooth, but the reception guy made it a bit unpleasant. I asked for reciept / invoice copy that I needed to submit to my company. The guy refused, saying they cannot issue any invoices as the booking was done by Travelguru. When I said I will require some proof that I have stayed in their hotel (Travelguru merely facilitated the booking), they said they will send me a mail the same evening. Its more than 3 days now and no sign of that mail.