Worst,Unclean Guest House-like Stay,Idiot/Nonsense Management with Rude behaviour
by vyaskin on
** Third Class,ZERO/Negative Category Rating **Rude-Management"
 it is NOT a Hotel,its is a Guest-House/Dharamshala. --Just Keeping High Rates and than giving Discounts does not means that its a Hotel.
 Small Congested rooms, less than 100 sq.ft,NO space for keeping Strolley luggage,or Moving around.
 Very Dirty,Uncleaned.Spots on the Walls,Loose wiring & Fittings.
 No Exhaust fan in the Toilet.
 A.C. Not working properly,Web & dirt on the A.C.
 Very compact Toilet.
 Jet-pipe in the comode not fitted./MISPLACED.
 No Tea-Pot in the room
 dirty/ spotted bedsheets and quilts
 Broken tiles in the toilet.
 Uncleaned/dirty/spotted Floor of lobby,
 Extra Mattress was Dirty Poor Quality.
[13} " Stay like Guest-House/DharamShala ,But Pay like Luxury "
 Very Rude,Unprofessional Behaviour by the Management(Manager/GM) :- When we arrived in the hotel in evening at 8pm, we complained about all these at the Reception,,,But they hv no other Categary of Rooms availbale.
Anyhow, due to so-late night with family and tight schedule on next day,,it was not possible to search and shift to another hotel, we decided to stay.
We took dinner in the hotel Restaurant,,the Food was also costly..
** STAY LIKE Guest House,, & Pay like Luxury for Food **
After coming back to roomsat 10.30pm we reminded them to change the dirty/spotted Bedsheets n quilts & Clean the rooms,,,but that was not done upto 11.15pm,,
---##**at About 11.15pm ,a phone came to my room (perhapes from hotel Management),,,threatening us in a Loud-voice started shouting over phone in a very Rude-way & Warning us,,that,--"we hv many Complains, and they cannot fulfill them anymore,,,so dont give any further requirement, and dont deserve anything more from hotel,,,You do whatever u want to do,,u can call to Goibibo,,,,we r not going to assist u anymore..!!" When i ask him about unfitted/Loose jet-pipe,,,Inspite he started blaming us that we hv broken .."",,,,Such a NON-SENSE / IDIOT type treatment to a Customer...??!!
** Since it was late-night with family,,and we hv tight schedule next day,,,so we Compromised & kept Calm,,,,What else we can do in an unkown place with family??. BUT, these made us very very UNPLEASANT Stay whole night,.
That was a Pathetic stay at "the GUEST House- Mandiram".
The Travel-websites should recheck reviewRates and Rating of the Hotel Mandiram,Allhabad, . Needs to Downgrade and put into "Guest-House/ Dharamshala" Category. .
Pls see the enclosed pics and Judge...
Family trip for Triveni Sangam
by Vamanganesh on
By reading many reviews we selected this hotel . But it was not that much good . Food was ok, rooms were clean but very small in size and without window or ventilation . The other family made a request to change the room , fortunately it was available . We had been there in off season so no rush,. Toiletries were not provided properly. towels were torn, location is not good,. Many derbies, were around the hotel. The person living in clean area SHOULD NOT GO to this hotel . Staff was also dull. We had to pass one and half day ..one night .. so we accepted the things.