Hotel Aswini Residency, I stayed at this hotel on 24th to 26th of December. This hotel with its beautiful premises has the potential of being one of the best hotel in Alleppy. But sadly nothing was right with this hotel when I was in. Pros : 1. Good neat, clean, spacious rooms with adequate bathrooms. 2. Ample parking. 3. Clean and neat lobbies and surroundings. Cons : Innumerable. Few mentioned under, 4. Nobody picks up the service phones. 5. Serious staff shortage with none of them speaking English including the manager. The entire hotel seems to have only two to three staff who does everything from lobby management to housekeeping. 6. Nobody to give information about the attractions or backwater tours. 7. No restaurant. 8. Breakfast is arranged from outside after taking a long time. 9. Location away from the backwaters and remote. 10. Felt overall like a haunted hotel with almost next to nil occupancy. I am thankful that we were three families travelling together. I saw very few other guests in the hotel. I would strongly recommend single families to avoid this hotel at the moment under the present conditions of management. What a real waste of such lovely premises.