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Overall Rating
5.0Excellent
(based on 1 reviews)
$tgRecommend% of our customers recommend this hotel
AVERAGE GUEST RATING
Room Quality5.0
Service Quality5.0
Dining Quality5.0
Cleanliness5.0
Sriparna
from Alleppey, India recommends this hotel
Posted: Sep 20 2012Room Quality: 5/5Service Quality: 5/5Dining Quality: 5/5Cleanliness: 5/5
We went there for my bday celebration.
In one single word i can tell the experience was just excellent.
All the staff of this hotel were very good..very friendy and helpfull.they made my bday awesome..arranged cake decoration all.
Im full satisfied...
Citrus alleppey is an awesome resort. The room was great. Great ambience. Great staff... Also the one more thing which made the whole trip great was 24 decemeber Christmas night.. There was a function at the resort which made the stay almost unforgettable. My son also enjoyed a lot lighting crackers with the staff. Great facilities.
nice stay
by pharaswal on
hotel laoction is good near by the tample ,room and washroom was net and celen and very nice service also very good all ataff also helpfull secpecli mr. sonu is great person he is provide complimanty tea also for my family
Best resort
by Ashakani on
One can reach here only by their boat.resort rooms are clean and huge.staff are friendly.restaurant food is also good.swimming pool is well maintained. One can play indoor games also.it is overall the best experience for us
Excellent Stay
by vikasnigamtony on
Exotic Resort.I stayed for 2 days in Pool Villa room. it is excellent in every sense.one can see a awesome view from the room as wells as from the hotel.it has a very nice staff and very good food.this resort is a treat for couples.service is also very nice.
I will recommend this resort to everyone specially couples.
Excellent & Beutiful Resort in Allepey....
by advocate17998 on
Firstly I will say that, the Citrus has best team , staff members , trainee staff and management . They are treating all the guest as special guest . They have treated me and my family also as a special guest during my stay from 06/08/2018 to 09/08/2018 ,
The experience at Citrus was beyond my expectation.
I am thankful to all the staff members / team of Citrus ,i.e. Mr. Sujith (Manager- who was ready to make all the guest happy) , Mr. G. K. the Security incharge, Mr. Vinuraj- Chief Chef (who was very attentive to the guest for their taste and choice of the food ), Mr. Sijomon, Dhanlaxmi, Srilakshmi, Priya, Rohit Pawar, Rohit Sahoo, Niju , Rajendra, Prabir , Anandu, Nitin, Vishnu, Nandu, Abhay, Vijay Kumar, Sandeep, Chandu, Chandra, Shalu, Damyanti (Towel Artist) and Special Thanks to Ms. Kartika. (She is very helpful and courteous).
Citrus is a beautiful island resort, we can only reach through boat provided by resort.
The food at resort was tasty and great.
The location of the resort is very soothing and beautiful , you can see the beautiful houseboat and boats are passing from you room and balcony , size of rooms are specious, bathrooms are clean , the surroundings are very excellent.
Every evening the complimentary house-boat cruise and in the cruise tea/cofee/ refreshment provided by the Resort .
Every evening difference type of traditional dance performances in the dining hall.
Spa has trained staff who has provided us complimentary relaxing head/foot massage .
Rear side of resort has big paddy field, has a natural beauty.
This is one of the best resorts I had ever visited , we have great time and surely will visit again.
Adv. Vikram Seth & Fly.
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Please go for the pool villa rooms.
by vikasnigamtony on
August 19, 2018
All the rooms are good
by advocate17998 on
August 13, 2018
Go for the Pool Villa. It's awesome!
by itsaripper on
July 30, 2018
Make sure to choose a room whereas the view from the balcony is breath-taking.
by Kamisdra on
July 8, 2018
Paddy view room we got was not worth and below expectations.
by ShyleshK12 on
May 6, 2018
HOTEL AMENITIES
Safety & Security
Fire Extinguisher
Security Guard Timings - 24x7
CCTV camera installed inside/outside hotel premises
CCTV camera installed on each floor
Doctor on Call
Activities - Indoor & Outdoor
Yoga Center
Spa
Kids Pool
Both Indoor and Outdoor Pool
Badminton Court
Cricket
Volleyball
Carom
Chess
Swimming pool
Kids Play Area
Gym
Languages Spoken by Hotel Staff
English
Hindi
Malayalam
Parking & Transportation
Valet Parking
2 Wheeler
4 Wheeler
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Car rental (Chargeable)
Bike Rental (Chargeable)
Outdoor Parking
Bus Parking
Travel counter
Payments Modes Accepted
Cash
Debit Card
Net-Banking
Visa
Mastercard
Security deposit
Services
Room Service (24 Hours Available)
Dry cleaning
Infant bed
Separate Smoking Area
Hot water available 24x7
Wheelchair
Concierge
Luggage storage
Beauty Parlour
Laundry facilities
Ironing Service
Wake up service/Alarm clock
24 Hour Power Supply
General
Jacuzzi
Conference Room
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel