Country Inn

One of the best hotel service I���ve had. The complimentary breakfast was one of the highlights. The bay window has a very city vibe view. Only issue is that the glass is not one way tinted, so people on the streets can see inside, so blinds would be closed most of the times by the users. The bed was comfortable and facilities were very good and clean. Room service was on time and very helpful.

An amazing property with great amenities. Their check-in time is 3PM but, when I requested for an early check-in they allowed it with no fuss at all. The staff is very polite and smiling. Everyday sharp at 11AM Room Service used to come. Buffet breakfast was splendid with an amazing English and South Indian breakfast. Their in-room dining is just out of this world. Even if at 3AM I needed a bottle opener they were more than happy to help. Because of us contingency I had to check-out early. The staff was so sympathetic and actually offered if they could help in someway. I am truly in love with this property. Defines going to recommend and visit them again.

1. The bathrooms were dirty. There are stains on every faucet and handle. The flush button is so hard to push. Really difficult for senior citizens and people with other difficulties. We requested a change of rooms seeing the condition of the bathroom but the second room was also bad. 2. The service is poor. The managers are straight up rude. We'd called the hotel 2 days earlier to confirm if there would be rooms for early check-in. They informed us there would be. But when we reached the hotel on the day, the manager at the reception just dismissed what we were saying and told us that no room was available. He denied that anyone told us this as if we were the ones lying. There was no tact in the response that we've come to expect with hotels with Radisson in the name. 3. The rooms smell and are dirty. The first room we were allocated was extremely dusty and smelled bad. It seemed as if that room had not been maintained for years and nobody had stayed in it for a while. Not surprising, considering the service and quality of rooms. 4. The AC didn't work for half a day. The AC in our room was broken due to some issue. We weren't informed that it was broken and we followed up twice with the reception to no avail. They fixed it the next morning. 5. The in-room dining is bad. The quality of coffee provided was horrible. We'd ordered out one day and we'd asked for cutlery which they didn't provide at all. There were few other instances where housekeeping is just not responsive at all. 6. The restaurant's cutlery is stained and dirty. All the plates were stained and the spoons/knives provided were so dirty. You cannot eat with that cutlery. The table was so dirty, and they were telling us it was clean. The chairs were stained and dirty.

Great place to stay when in Bangalore. Is centrally located and easy to commute across City. Very helpful staff and team. They had some shortcomings.. but were quick to rectify.

Being a renowned hotel chain, I was definitely expecting a more professional staff. They almost charged me 1500/- for a stain on their bedsheet that was inconspicuously small. The hotel rooms are fine, and the breakfast is decent, but the other facilities haven't been maintained well. All in all, was expecting a better experience after spending a good lot of amount.