Country Inn & Suites By Radisson, Amritsar

All ok, staff, cleanlliness, breakfast all good. Due to COVID-19, swimming pool and fitness centre was closed. Restaurant girls are very nicely behaved. Sanitization was done properly at Reception. Would like to come again.

During our Punjab - Haryana tour we opted this hotel thinking of the easy access to various tourist places . We were travelling by train from Haryana to Amritsar & opted pick up by hotel cab. Hotel staff contacted us send us the drivers name & phone number. We reached hotel by 10.00PM . Check in was over in 5 min . Friendly, pleasant staff- reception, restaurant & house keeping . Neat & spacious rooms . Comfy bed . Toilets & accessories were OK. Buffet break fast was OK. Dinner buffet was having less choices . Overall we had a pleasant & comfortable stay .

Pros * location: near Amritsar station and 10-min auto ride away from Golden Temple * spacious rooms and tasteful decor with woodier flooring * all expected in-room amenities present and in good working condition * prompt, pleasant, cheerful and ever-helpful housekeeping, restaurant and entrance / main lobby staff * delicious food, when ordered a-la-carte Cons * faulty electronic door locks; unlocks once in 5-10 attempts * inconsistent availability of hot water through the day * faulty bath fittings (shower head, shower cubicle door hinge) * clean, but stitched up / jaded linen * indifferent, un-empathetic and inflexible reception desk staff * inadequate day-on-day variation in buffet breakfast spread * items prepared better when served a-la-carte than when served as part of buffet * a-la-carte items steeply over-priced

The food was very healthy and nicely covered when it was served. The taste matched my whole taste buds and it was quite good. The service of the staff was very good and all our queries were replied in a very polite manner.

I must say the last day was terrible after making 3 calls doesn't receive water n on check out also I have demand water but I received it after 10 minutes on repat request to reception staff service need to be improved