Deluxe Room Only
- Complimentary Wi-Fi Internet
Price for 1 Night
5 Rooms Left!
- Complimentary Wi-Fi Internet
Mon, 13 Feb – Tue, 14 Feb (1 Night) | 1 Room | 1 Guest
Super Deluxe Room
Super Deluxe Room
hotel stay was good but travelguru experience was bad.i had called travelguru on 15th & 16th of october 2009 for changes in my trip,but there was no responce at all.whenever i called,they said someone will call you.they took my mobile no.also but none called back. i will never book through travel guru again,nor will i suggest their name to anyone.if some one @ travelguru is genuinely interested only then u can call me on my cell no.+919820285158 otherwise pl do not call. hemant v chablani.
The room was great to say the least. The service standard over here is amazing. The bed was firm and comfortable we had a sound sleep for two nights. We were also provided with a basket full of fruits. The bathroom was standard with all the needs. The food was great & all the staff were cheerful which made our holiday wonderful.d was great & all the staff were cheerful which made our holiday wonderful.d was great & all the staff were cheerful which made our holiday wonderful.d was great & all the staff were cheerful which made our holiday wonderful. Nilay Shah
Room was very comfortable neat and clean. Staff where excellent in their service and they where quite friendly also. I like the service of hotel and I will surly recommend hotel to others.
Our stay was fantastic here. Deluxe Room was very much comfortable. Location was convenient. Food was lovely in the restaurant. Service was great. Its definitely value for money hotel.
Staffs were excellent in their service. Room was well furnished with modern style interiors. Hotel has restaurant were I had my food it was superb in taste. I would certainly recommend this hotel to my friends and relatives.
(based on 262 reviews)
This hotel is too good and I stay with my girlfriend and I enjoy so much because this hotel restaurant and bedroom very nice also staff are good I stay one night and one day this hotel location is nice because hotel near Darbar Sahib
Great location, as it is near to the Golden Temple Clock Tower entrance. Will be helpful for those senior citizens who may have physically challenges/ families with restless little kids, Subway and McDonald's is nearby. Poor senior management support for the shortcomings in this Hotel, looking at some of the comments, The password for WiFi can only be sent to Indian registered cellphone numbers. The front office at this Hotel offered us breakfast at their twin hotel ie Hotel City Park. We were overcharged at the Hotel City Park when we complained to Hotel City Heart, we were reimbursed the overcharged amount.
One of the best thing of this hotel is its very close to Darbar Sahib and right opposite of jaliawala bagh. Even though they don't have a restaurant but because of its location you can easily take food in several shops . There are several food court available a step away . Hotel was good , rooms are comfortable and hotel staff was also cooperative.
Though we checked in very late, the check in was smooth and the room was clean and comfortable. Since we didnt already have a booking at the hotel, we were not offered a CP plan or complimentary drinking water but that wasnt a problem at all. This hotel is located very conveniently close to Jaliwalabagh and darbar sahib which is a 2 min walk from there. There are several shops and eateries around so good food was available a step away. The hotel staff was also co-operative but since we only stayed for a night and checked out the next morning we didnt have too many favours to ask. The hotel does not have a parking, and the area around is a no car zone, but a public parking is available very close by which can be used by guests for a nominal fee. All in all, a good comfortable stay.
The location of this hotel is excellent, right opposite Jallianwala baug and the room was spacious, comfortable and clean. They do not have a restaurant on premise and the buffet breakfast is in their sister hotel which is nearby. They do however have room service which is quick and decent but very overpriced for the quantity and quality of food. The biggest issue here is the management which is taking advantage of the current demonitization situation and making extra money off people using their cards. We asked to clear our bill with credit card as we were short of cash and unlike most hotels which would agree instantly, here we were informed that if we paid by card and not cash we would be charged 17% 'Tax' We asked what tax this is and the receptionist informed us that its a luxury tax. When we asked for a proper bill showing the tax component he refused to give us the same. When we argued that we required a formal bill, he called for his boss, who informed us that the 17% was not tax but a 'service charge' because we are using card and not cash. This is simply cheating and fraud by the unethical management of this hotel, which is trying to force people to use cash and thus under report income, that too in this time of difficulty. We had no choice but to pay the 17% service charge but are extremely disappointed by the unethical and illegal behaviour of this hotel. Beware.
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