Book Hotels in Amritsar

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Amritsar

Tue, 10 Jan – Wed, 11 Jan (1 Night)  |  1 Room  |  1 Guest

Hotel City Heart

Opp. Jallian Wala Bagh, Amritsar , 143001  |  Show on map

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Amenities

CHOOSE ROOM

Tue, 24 Jan - Wed, 25 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 4.1 Very Good  

      (based on 41 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.1
    • Service Quality 4.0
    • Dining Quality 3.9
    • Cleanliness 4.0

hemant from Amritsar, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 3/5

hotel stay was good but travelguru experience was bad.i had called travelguru on 15th & 16th of october 2009 for changes in my trip,but there was no responce at all.whenever i called,they said someone will call you.they took my mobile no.also but none called back. i will never book through travel guru again,nor will i suggest their name to anyone.if some one @ travelguru is genuinely interested only then u can call me on my cell no.+919820285158 otherwise pl do not call. hemant v chablani.

Nilay from Amritsar, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

The room was great to say the least. The service standard over here is amazing. The bed was firm and comfortable we had a sound sleep for two nights. We were also provided with a basket full of fruits. The bathroom was standard with all the needs. The food was great & all the staff were cheerful which made our holiday wonderful.d was great & all the staff were cheerful which made our holiday wonderful.d was great & all the staff were cheerful which made our holiday wonderful.d was great & all the staff were cheerful which made our holiday wonderful. Nilay Shah

avinash from Amritsar, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 5/5 Dining Quality: 3/5 Cleanliness: 3/5

Room was very comfortable neat and clean. Staff where excellent in their service and they where quite friendly also. I like the service of hotel and I will surly recommend hotel to others.

Mrs. Zohra from Amritsar, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

Our stay was fantastic here. Deluxe Room was very much comfortable. Location was convenient. Food was lovely in the restaurant. Service was great. Its definitely value for money hotel.

Mr. Asif Iqbal Khan from Amritsar, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Staffs were excellent in their service. Room was well furnished with modern style interiors. Hotel has restaurant were I had my food it was superb in taste. I would certainly recommend this hotel to my friends and relatives.

  • Overall Rating

    • 3.5
    • Hotel City Heart

      (based on 262 reviews)

  • TRAVELLER RATING

    • Terrible 14
    • Poor 16
    • Average 62
    • Very Good 100
    • Excellent 70
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      3.5
    • Rooms
      3.5
    • Service
      3.5
    • Value
      3.5
    • Cleanliness
      3.5

Good hotel Good hotel

by sushil k on December 31, 2016

This hotel is too good and I stay with my girlfriend and I enjoy so much because this hotel restaurant and bedroom very nice also staff are good I stay one night and one day this hotel location is nice because hotel near Darbar Sahib

Useless Internet Wifi connectivity in rooms, unreliable and poor speed. Useless Internet Wifi connectivity in rooms, unreliable and poor speed.

by Sukdershan1956 on December 27, 2016

Great location, as it is near to the Golden Temple Clock Tower entrance. Will be helpful for those senior citizens who may have physically challenges/ families with restless little kids, Subway and McDonald's is nearby. Poor senior management support for the shortcomings in this Hotel, looking at some of the comments, The password for WiFi can only be sent to Indian registered cellphone numbers. The front office at this Hotel offered us breakfast at their twin hotel ie Hotel City Park. We were overcharged at the Hotel City Park when we complained to Hotel City Heart, we were reimbursed the overcharged amount.

Nice hotel with comfortable rooms Nice hotel with comfortable rooms

by kanc28 on December 12, 2016

One of the best thing of this hotel is its very close to Darbar Sahib and right opposite of jaliawala bagh. Even though they don't have a restaurant but because of its location you can easily take food in several shops . There are several food court available a step away . Hotel was good , rooms are comfortable and hotel staff was also cooperative.

A cozy, comfortable property close to darbar sahib A cozy, comfortable property close to darbar sahib

by Sachin2907 on December 11, 2016

Though we checked in very late, the check in was smooth and the room was clean and comfortable. Since we didnt already have a booking at the hotel, we were not offered a CP plan or complimentary drinking water but that wasnt a problem at all. This hotel is located very conveniently close to Jaliwalabagh and darbar sahib which is a 2 min walk from there. There are several shops and eateries around so good food was available a step away. The hotel staff was also co-operative but since we only stayed for a night and checked out the next morning we didnt have too many favours to ask. The hotel does not have a parking, and the area around is a no car zone, but a public parking is available very close by which can be used by guests for a nominal fee. All in all, a good comfortable stay.

Good Hotel and Location but Unethical and Cheating Management! Good Hotel and Location but Unethical and Cheating Management!

by reDiscovery P on November 25, 2016

The location of this hotel is excellent, right opposite Jallianwala baug and the room was spacious, comfortable and clean. They do not have a restaurant on premise and the buffet breakfast is in their sister hotel which is nearby. They do however have room service which is quick and decent but very overpriced for the quantity and quality of food. The biggest issue here is the management which is taking advantage of the current demonitization situation and making extra money off people using their cards. We asked to clear our bill with credit card as we were short of cash and unlike most hotels which would agree instantly, here we were informed that if we paid by card and not cash we would be charged 17% 'Tax' We asked what tax this is and the receptionist informed us that its a luxury tax. When we asked for a proper bill showing the tax component he refused to give us the same. When we argued that we required a formal bill, he called for his boss, who informed us that the 17% was not tax but a 'service charge' because we are using card and not cash. This is simply cheating and fraud by the unethical management of this hotel, which is trying to force people to use cash and thus under report income, that too in this time of difficulty. We had no choice but to pay the 17% service charge but are extremely disappointed by the unethical and illegal behaviour of this hotel. Beware.

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Demo Trip Check the room mattresses in the room.we found it too stiff for our comfort

by Sukdershan1956 on December 27, 2016

Demo Trip Rooms on the front side have a better view

by reDiscovery P on November 25, 2016

Demo Trip Room #205 has good view of the main road.

by Om1981 on November 22, 2016

Demo Trip Front facing rooms having beautiful street view.

by Rajni_bhandral on August 20, 2016

Demo Trip Rooms on higher floors.

by R_K_44m on February 16, 2016

HOTEL AMENITIES

  • Services

  • Parking
  • Laundry facilities
  • 24-Hour Front Desk
  • Wake up service/Alarm clock
  • Lounge
  • Front desk
  • Gift shops or news-stand
  • WIFI
  • Business center
  • Travel counter
  • Concierge
  • Room service
  • Media & Entertainment

  • Telephone
  • Internet Access
  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Valet Parking
  • Transportation Service
  • General

  • Newspaper
  • Food & Beverages

  • Coffee shop or cafe
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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