Hotel Golden Tower

The hotel staff all of them are lies, there is no car entries there but they will say can can come there. Plus if you get stuck somewhere while reaching there, the their staff don���t help you. Plus they haven���t refunded my booking amount yet, after 3 hours of traffic jam I couldn���t reach there and next morning I found there is no way to reach by car. And they are not concerned if you are able to reach or not. Their staff even don���t know the area, even if your send them your location they will not reach.

Overall experience was good. However, management services are not up to par. This needs to be addressed.

Hotel is right next to the entrance of the Jallianwala bagh street. Taxi cannot enter that street nor there is place for parking. But the ambience and interior of the hotel is good. Good staff. Rooms are good. Hot water is available. Check in and check out is at 12 pm. Street noise cannot be heard inside the hotel. Rooms were clean. Recommended.

Stayed in hotel golden tower recently..It is adjacent to Jalia Wala Bagh and nearby saragarhi parking.. the hotel is good but the problem is with management.. check-in time is 12 o'clock and we were travelling from chandigarh with out parents but even after calling them in advance and requesting to keep rooms ready we were kept waiting and given rooms after 2o'clock.. rooms are very small..hardly any space to walk..hotel manager Mr. Simranjit Singh ji does not bother about customer experience..also saw some strange policies there..we took cab to wagah border and we were asked to pay first and then only the invoice can be generated (as per Mr. singh)..at check out u can be asked to search their tv/ac remote..overall not a very good experience and if you are travelling with your old parents it's a big no..only good thing about golden tower is it's proximity to golden temple and that's the very reason we chose this for a tariff of 4k+( u wl get a lot better hotels for)..hopes the management address such issues..

My parents, uncle and aunty stayed here two weeks back. The location is prime, right next to Golden Temple. There are tons of eateries right behind the hotel. Rooms are clean and service is efficient! Staff is also extremely cooperative. Highly recommended!!!