Hotel Orbion

The hotel is very nice, staff are very cooperative and humble ..rooms are big and there is nothing to complain I personally had great experience at the hotel ..with the price that I paid I got really nice service and had a great experience with family. I didn't have any negative experience during my two nights stay.i would surely recommend this hotel .

1. The name of the hotel is "Prudent" for Fab Group of Hotels and is "Orbion" for MMT or Go Ibibo - Creates confusion in locating the hotel (Google Maps locates as Hotel Prudent) 2. Informed the Reception Staff 3 Days in Advance yet the rooms were not ready on our arrival. "5 minutes Sir" was the only statement they were able to give. 3. Changed our room 2 times: 1st room- floor was dirty, plug points not working, poor lighting in the room, broken bathroom fittings, TV not working. 2nd Room - At the back side facing therefore no natural light, poor lighting, Intercom Not working, Room not clean. Bathroom shower was pathetic as usual in each room. 4. there is no exit plan present in the hotel. The reception is at the basement and the access to the staircase is locked always so in case of emergency, there is no other scope to get down other than using the lift. 5. There is absolutely shortage of staff as I could only see 1 staff for room service. 6. They charge water bottles Rs. 50/- per litre against the MRP of 20/- per litre and they are absolutely unapologetic about it. 7. No followup was taken by the management even after complaining so many times. They are blissfully ignorant. 8. Food at the restaurant is good and its mostly some other property I believe and not that of Hotel's. Overall, the worst staying experience in my lifetime. The ambience in the hotel was completely depressing. Please do not go by the positive reviews. the hotel and the staff were absolutely worthless. 1 star was the least I could give else i would have given a ZERO rating for this hotel.

Don't go by reviews . Rooms are real dirty. Fan is not working in my room . Called reception many times but no response. Very bad hygiene. Not recommended at all. Don't go by higher ratings . Much cheaper and cleaner hotels available in Amritsar.

Hotel is very decent and hygienic. The staff at the reception is very polite & generous. Room service is fast. Overall experience is great. Highly recommend for the stay at a decent price as compared to other hotels on mall road

Everything is perfect. Location is good Food is good Rooms are neat and clean comfortable. Easy check in process. Gym also perfect. I will recommend to all my friends and families. Good team work by Orbion.