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No Reviews Found.
Overall Rating
4.0
(based on 226 reviews)
TRAVELLER RATING
Terrible31
Poor10
Average27
Very Good66
Excellent92
RATING SUMMARY
Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.0
Best hotel in Amritsar
by amrutmane88 on
November 23, 2019
The hotel is very nice, staff are very cooperative and humble ..rooms are big and there is nothing to complain I personally had great experience at the hotel ..with the price that I paid I got really nice service and had a great experience with family. I didn't have any negative experience during my two nights stay.i would surely recommend this hotel .
Better to Stay at Railway Station
by Saurav G on
October 31, 2019
1. The name of the hotel is "Prudent" for Fab Group of Hotels and is "Orbion" for MMT or Go Ibibo - Creates confusion in locating the hotel (Google Maps locates as Hotel Prudent)
2. Informed the Reception Staff 3 Days in Advance yet the rooms were not ready on our arrival. "5 minutes Sir" was the only statement they were able to give.
3. Changed our room 2 times:
1st room- floor was dirty, plug points not working, poor lighting in the
room, broken bathroom fittings, TV not working.
2nd Room - At the back side facing therefore no natural light, poor
lighting, Intercom Not working, Room not clean. Bathroom shower was
pathetic as usual in each room.
4. there is no exit plan present in the hotel. The reception is at the basement and the access to the staircase is locked always so in case of emergency, there is no other scope to get down other than using the lift.
5. There is absolutely shortage of staff as I could only see 1 staff for room service.
6. They charge water bottles Rs. 50/- per litre against the MRP of 20/- per litre and they are absolutely unapologetic about it.
7. No followup was taken by the management even after complaining so many times. They are blissfully ignorant.
8. Food at the restaurant is good and its mostly some other property I believe and not that of Hotel's.
Overall, the worst staying experience in my lifetime. The ambience in the hotel was completely depressing. Please do not go by the positive reviews. the hotel and the staff were absolutely worthless. 1 star was the least I could give else i would have given a ZERO rating for this hotel.
Worst hotel
by amandeepcheema on
October 15, 2019
Don't go by reviews . Rooms are real dirty. Fan is not working in my room . Called reception many times but no response. Very bad hygiene. Not recommended at all. Don't go by higher ratings . Much cheaper and cleaner hotels available in Amritsar.
Excellent Stay
by ri5hav on
May 21, 2019
Hotel is very decent and hygienic. The staff at the reception is very polite & generous. Room service is fast. Overall experience is great. Highly recommend for the stay at a decent price as compared to other hotels on mall road
Awesome experience
by 785param on
April 26, 2019
Everything is perfect. Location is good
Food is good
Rooms are neat and clean comfortable. Easy check in process.
Gym also perfect.
I will recommend to all my friends and families.
Good team work by Orbion.
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Believe me ignore this hotel
by Krishnan S on
February 5, 2019
don't take room on 4th floor, there is bar and you will be highly disturbed till 1 am
by pkaran on
August 14, 2018
perfect to stay with friends and family as well
by vatsalamishra1204 on
June 12, 2018
Rooms are good enough. We had a fourth floor room which was pretty big and clean with space for leisure. What was missing was a study/work table in the room though there was a recliner for relaxation.
by ANKMukherjee on
April 25, 2018
The bathroom door gets locked on its own, from outside. That's weird, but fear not... U won't get stuck inside!
by satishbhats on
April 24, 2018
HOTEL AMENITIES
Safety & Security
CCTV
24-Hour Security
Activities - Indoor & Outdoor
Transportation Service
Services
Lounge
Wedding services
Front desk
WIFI
Laundry facilities
Business center
24-Hour Front Desk
Room service
Media & Entertainment
Internet Access
Telephone
Flat-screen TV
Parking & Transportation
Travel counter
Parking
General
Breakfast Services
Newspaper
Elevator
Restaurant
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel