I have just one word for this hotel... TERRIBLE... I was on family vacation and Amritsar was one of our destination on this trip. We hired big van from our last destination to reach Amritsar, and our driver tricked us to book our stay in this hotel (he made his commission). Oh my god, it was just terrible stay after that. We reached pretty late in the night at Amritsar and on our driver recommendation we booked three rooms here. We were promised everything by hotel manager at the time of booking like hot water, excellent service and blah blah. Once we checked-in, the nightmare started. We were not even provided soap in bathroom. Not to mention towels, hot water, mosquito coil (room was filled with mosquito) are the other things which were denied straight on our face. Even writing about the experience of this hotel scares me. So, please opt this hotel only if you don't have any other choice.