Dear Sir, We stayed in Room No. 310 at Hotel Ritz Plaza at Mall Road, Amritsar on 9th to 11th Aug,2013. The hotel is as exemplary as was described in your site. The rooms were spacious, clean, and up to date with all facilities. Other amenities were also splendid. The food was real yummy and delicious. Location wise also the Hotel is very convenient. Overall it was a A grade experience. Thanks a lot, Travelguru With Warm Regards Prasanna Sathe

Average or standard room size and furniture. The window was too small and limited access to natural light. The hotel itself was spacious and while an obviously old property, well maintained. The staff were courteous and helpful. The shower and hot water system did not work in my room so they enabled a bath in another room. The tax rates are not transparent and were paid separately too as extras. Food quality was standard hotel fare. Hotel seems to be in a nice area with easy access to town though not close enuf by local standards to the golden temple. Yet definitely value for money and recommended to Amritsar visitors

Hotel is good for Outsiders from India not for indians. The Rooms are good.

To be honest it was a disappointment to be here. First of all the rooms are not that cozy. You cant manage the AC so it is very cold at night. The bed sheets are old and dont feel clean, and the pool is nothing as it looks like in the pics. I would recommend to stay in other better hotels which might cost a little bit more, but will be worth it.

The location is central, but still quiet at night. The hotel has certainly seen much better times: everything is in dire need of thorough renovation. The staff in the restaurant is not very professional, even though the place was nearly empty and 3 staff being in the room, it took about ten minutes until we were asked whether we want coffee or tea. On the landing of the stairs staff was lying on the floor so I had to step around him. In our room, several lightbulbs didn't work - they promised to send someone but that never happened. Would not go back.

Blunder of our life that one of our family without reading reviews on trip advisor booked this.and it totally ruined our holiday..old rooms..bad smell ..stale food..and my son had bed bug bites..and needed treatment for a week. That spoiled our rest of holiday..don't get fooledby booking.com or any website photos..avoid it at anycost

This place was a dump!! On Booking.com app it looks lovely and inviting. In reality it was not at all what we expected. Our room was stinking hot and had no air con. There was no air con in any of the upstairs shared areas. Just the lobby was air conditioned. The shower head was dirty and rusty. There was no hot water. And there was no wifi. We booked it for 5 nights fo our stay in Amritsar, but after being in the hotel room for less than an hour we knew we couldnt stay there at all. There was no pool view either. Most of what we read online was a lie. On this false advertising we decided to leave. The lift was so tiny that we barely fit in. The corridors leading to our room felt like something from a horror movie! For the price we they were charging, this place was not at all up to standard. We left and thankfully havent been charged by the owner. We complained to Booking.com and they were not very helpful in resolving the issue, claiming that they cannot monitor false advertising made by hotels.

Rooms were fine but small. Service was very helpful. Location was fine for shops. Hotel also has a business supplying airline food.Elevator was small. Breakfast was both western and India food. Parking was very limited.