Hotel Ritz Plaza

Dear Sir, We stayed in Room No. 310 at Hotel Ritz Plaza at Mall Road, Amritsar on 9th to 11th Aug,2013. The hotel is as exemplary as was described in your site. The rooms were spacious, clean, and up to date with all facilities. Other amenities were also splendid. The food was real yummy and delicious. Location wise also the Hotel is very convenient. Overall it was a A grade experience. Thanks a lot, Travelguru With Warm Regards Prasanna Sathe

Hotel is good for Outsiders from India not for indians. The Rooms are good.

Average or standard room size and furniture. The window was too small and limited access to natural light. The hotel itself was spacious and while an obviously old property, well maintained. The staff were courteous and helpful. The shower and hot water system did not work in my room so they enabled a bath in another room. The tax rates are not transparent and were paid separately too as extras. Food quality was standard hotel fare. Hotel seems to be in a nice area with easy access to town though not close enuf by local standards to the golden temple. Yet definitely value for money and recommended to Amritsar visitors

We stayed at this hotel as part of a package, supposed to have a quiet, superior room. Had loads of traffic noise all day and night until the early hours of the morning. Pidgeons on all window ledges,nesting and noisy all day. Bed was really comfy, and room was clean, but room was freezing cold, heating didn't work, and we had no hot water. Someone was supposed to come to remedy but someone turned up with a bottle of water?? We eat in the restaurant which was good, but loads of renovations going on so lots of hammering and banging, and an overwhelming smell of paint and varnish. Wifi not good, then they only give you a code for 6hrs. Could be a lovely hotel, but needs lots of improvements.

This is the worst hotel I have EVER stayed at. We had booked 2 rooms. The first one had mound and cockroaches which we had to change with in an hour and the second one had a bathroom flooding issue without a fix in three days. One night my daughter was really sick and had to use the bathroom at 5 am and they couldnt send anyone despite multiple calls and the bathroom remained flooded without a fix and she couldnt use it. Even that is you think could be bad luck that we got two terrible rooms but wait thats not the only issue, we had a double bed (king bed) allotted to our room, the way the mattress were they kept sliding outwards creating a ridge between the two. Making us fall in it in the night every few hours. I would not return to this hotel even if they gave me free nights. And the staff were horribly shameless. They hung up the phone when I called the third time to ask for some one to at least clean the bathroom. Ugh... and no money returned. And lastly WiFi didnt work.

After feedback that my room water heater was not working we were given a diff room which was further from my children. The room was adjusted after 2 feedback. Service staff were a mixture of good & poor. The reception staff in the previous day promised to get a packed breakfast as we were checking out very earlier. Next day morning no arrangements was made & a new reception staff didnt even bother walking over to the kitchen to check but claimed nothing available as kitchen was closed (though lights were on at kitchen).

Friendly and helpful Staff,Well furnished and clean room and bathrooms,excellent location,well stocked bar and good food. Highly recommended for both leisure and business travellers Will certainly stay again in my next visit

The only thing I found good was room it was really good rest was below average Service,breakfast TV was not working They didn't allow late check out for even one hour They can't even provide proper toiletries