We stayed at this place for two nights with family including an infant. The plus points for this property is its proximity to railway station and Golden temple and the other is food quality. The food otherwise is quite expensive,...Rs.225 + Taxes for a plate of boiled rice.!!! The stay on day one was fine. The next morning the power supply went off for our roo and was not addressed for 6 hours. After a lot of hue and cry with the front desk staff (Ms. Paramjeet), we were asked to shift to another room again with a non-functional AC. The house keeping staff never turned up in during our stay. The next day again the AC went off and we were shifted to another room....!!!! The food bill was miscalculated and we paid Rs.1800 extra. When we cross checked and asked the front desk lady, she was unapologetic and gave vague reasons for her fault. On the first day itself we had requested for late checkout by two hours to which they happily agreed...but on the final day just before the check out, we were asked to pay Rs.1000 extra and no receipt was issued against the same in-spite of repeated reminders. The rooms are spacious but speepage in roofs, non flowing wash basins etc. Terrible experience, inefficient staff and irresponsible manager...!!!! Surely not recommended.

Hotel is at very prime location and all the places are nearby. Rooms are very comfortable and all the amenities are there Roof top swimming pool gives extra addition to property Must visit here full family hotel

Nyt and clean room ..food was good..I suggest everyone who come to Amritsar please awsome stay the staff is very very efficient and experience..i have also appreciated the bell boy who have given me my purse whick i forget in my room table ...

WORST HOTEL I have ever stayed in. WORST SERVICE - spotted linens, plug points not working etc. By mistake their bedcover got burnt with iron since they did'nt give the iron board, they demanded 20 thousand rupees, TORTURED US ON THE NAME OF POLICE, wasted our lot of time during checkout then took a lot of money to solve the matter. The OWNER of the hotel is the most MANNERLESS person, he even used ABUSIVE language on such small matter, also blackmailed us severly. There is NO HOSPITALITY. This hotel is HIGHLY NOT RECOMMENDED FOR ANYONE TO STAY

The TV of the room was not working. The pool is not maintained and the breakfast buffet offer by the hotel in the package was the worst we had ever and when complete to the management, it was none the less of any importance to them