The Fern Residency Amritsar

Last week I was stay at fern residency Amritsar.. Very pathetic service,, management is very 3rd class.. TV Remote was broken. Toilet fittings on a death bed . . Never had such an experience. I have stayed in other Fern hotels with far better standard but this one in Amritsar is a blot on the brand.

When i c/in the hotel the receptionist boy Navjot is dont knw how to way the talk with customer Cleanliness not up to the mark. You enter the room.oohh sorry not the room.. the box! Actually a box, no ventilation, no sun light, no way for the air to cross the room.. a window overlooking there drainage pipelines..Bathroom is not good with very bad conditioned doors etc. Hotel is not satisfied with the charges paid online and charged extra money for unreasonable reason that too without issuing the receipt of the charges

The only best part of the hotel can be the location in the city. You enter the hotel and enter the world of dead lobby. Cleanliness not up to the mark. You enter the room.oohh sorry not the room.. the box! Actually a box, no ventilation, no sun light, no way for the air to cross the room.. a window overlooking there drainage pipelines. Room starts and ends without a hint. Even when we had taken some club room which is their second highest room category i believe on MMT. Electric fitting about to come out.. tv remote broken, asked for replacement at 12 pm, reminded personally at reception at 1 pm.. another call at 5 pm to get the remote replaced. Quite quick I must say. Washroom not too clean and bathroom fittings also not in a good state. Washroom exhaust not working Towels and napkin too dirty and stinking. 4 starts dont suit this hotel.. avg 3 stars is also a higher side comparing the hotel property, services, amenities etc.

A most horrible experience ever. Stayed here one night in room 323 . . Box like room . . No windo in the room and no ventilation in the bathroom. Even exhaust fan was broke. . TV Remote was broken. Toilet fittings on a death bed . . Never had such an experience. I have stayed in other Fern hotels with far better standard but this one in Amritsar is a blot on the brand. Their SPA was the biggest joke. . Keep away. Breakfast spread was a decent spread but again staff was least interested to serve . . Not recommended at any cost . . Ko

We (two families )stayed for a night. Our cistern were not working. Though, one they repaired in night and other was repaired in morning. Common toilet was too dirty. Bath area water flow rate for emptying was too slow which caused accumulation of water while bathing. Room was OK. Other things OK.