Hotel is at very good location. But cleaning and hygiene was very poor. They also didn't provided me bill on checkout. Not a very professional hotel staff. Not the level of service expected form Treebo booked hotel.

My name is Rohit Khanna one of the most unfortunate customers who booked hotel through Treebo.I booked my 3 nights stay in Amritsar in Treebo M.M Paradise via booking ID TRB-1541070493 from 23rd to 26th Oct 18.I made advance payment also in favor of my booking.I checked in the said hotel 23rd night around 11:30 p.m.I was surprised to see the room given to was in pathetic condition.Dust was all over chair and table, mosquitoes and spiders were there Towel given was very dirty and torned off .No tea coffee maker and sachetFloor was badly dirtyNo shampoo, and moisturizer.I ordered a cup of tea which was nothing more than boiled water..I talked to at reception who did not pay any attention to my request.Left with no other option I rang up Treebo help line number and gave the feedback where I was assured by the executive that he would talk to property manager.Suddenly after 10 minutes I got a call from Property manager who started abusing me and threat to shoot me.He abused me and asked me to leave the hotel immediately or he would shoot me.Just 5 minutes post this communication 2 boys dressed in Teeno grey shirt and green logo came in room and tried to snatch my golden ring and wrist watch lying on table.While I protested all this the second guy forcefully lifted all my luggage from the room and threw it on the street.They both force fully pulled me to reception along with my luggage and badly threw me on street. They kept on abusing me due to the complaint made by me on Treebo helpline number against there room pathetic condition Shocked with such behavior I immediately rang up on Treebo helpline number where Mr Avinash received the call and I briefed whole incident to him.He was surprised on such behavior of Treebo people and asked to book the cab and go to new hotel Dee intercontinental claiming that the fair incurred by me would be refunded to me.I booked cab and paid Rs 240 to him and checked in Hotel Dee intercontinental.The room condition here was similar to the previous hotel NM Paradise and I took snaps of the room.I told all the condition of room next day on treebo helpline to madum tejaswani who promised to ring me back with solution but she did not ring back.Next day while checking out, the staff asked for full payment for 3 nights stay and did not allow me to check out.They also refused to give me any receipt of the payment.When I refused to pay they just took one day money through card and 2 days 2000 rs cash.

The hotel has nice hygienic rooms. The USP of the hotel is it's courteous staff, always ready to help. The hotel has limited private parking, but staff will help you with parking. Food is good. Rooms are good, but could be maintained a bit well. However, house keeping, bed sheets, bathrooms are clean. Overall a nice place at affordable price

Good location, poor Cleanliness though. Fans unclean. Floors not clean. No hot water supply 24/7, you have to call the Reception each time. Cant comment on the food quality as we didnt eat at the hotel. Give the location and the chain it belongs to, it can do much better.

Its a decent hotel very close to Golden Temple. the lane is commercial but that should not matter because its just 5-7 minutes walk an u are in Gloden Temple area. staffs are good. check in was no problem.Treebo gave a good price too. location is perfect if u want to stay near Golden Temple. cant say anything about breakfast. they have a small parking for 4 wheelers too which is a big plus. Room size was decent. clean and comfortable.