ITC Gardenia Bengaluru, A Luxury Collection Hotel

AMAZING!!!AMAZING!!AMAZING! It was my first stay in this hotel and I was impressed You feel like at home in this hotel. The staff greet you at the entrance and everywhere in the hotel. Ive stayed in 5star hotels and there hospitality is nothing compared to this hotel. First of all let me thank Ms Vanshika who was always prompt in reciprocating to all the my queries. She was outstanding in their own way till date I have interacted with many Guest relations of different star category hotels but the service rendered by this lady is simply EXCELLENT and OUTSTANDING.

We had a fantastic and memorable time during our stay at ITC Gardenia. We were greeted by Rosch & Ganga at the Front Desk, they immediately recognized my Marriott Bonvoy Titanium status and offered the Room Upgrade to ITC One from a Basic Towers Room. The safety & hygiene standards were par excellence even during this time. The room, ITC One was luxurious and not to forget the Fujiiryoki massage chair in the room.We had a wonderful weekend getaway, Thank you Guys! Mr. Rosch in particular frequently inquired of our comfort every day during our stay.Special mention to Ganga and Ehtesham Manjar for their help. Negatives -> Breakfast Spread was just okay and food was not up to the mark. The exclusive Coffee Bar which they have is pretty useless and tasteless. Being in a South Indian City they didn't have a Good Filter Coffee or a Regular Tea to offer.I requested for Eggless Pan Cake but was told not available on both the days. How much time would it take to make an Eggless Batter?

I stayed at ITC Gardenia for my birthday and it was the most delightful experience. The staff at the reception Vanshika, offered an upgrade at a very reasonable price and even made sure I received all the benefits available to make my day more special which was genuinely a very sweet gesture. Even the room service staff were really gracious and helpful. I would definitely recommend ITC Gardenia for a true luxury stay and experience.

Greenest Hotel Amidst Buzzing Central Bangalore With Opulent Interiors, Well Decorated Suite with a Balcony on a Quiet Top Floor. Thanks to Kuppan for Making My Stay Most Comfortable. Will Be My GoTo Hotel for Future Business Trips in 2021.

I am a fan of ITC hotels and if a city has one, I am sure to stay with them. The most important aspect of travel and hotel stay these days is the Covid precious and measures adopted by a hotel. I was amazed to note that ITC had made path breaking progress in that aspect of it. No doubt all ITC hotels are the best, by the WeAssure initiative is fantastic and in my opinion one of the best in the country. For example the lifts have a foot accessory to seek access, the room keys are programmed to take you to your floor with out you having to touch a button. The buffet breakfast is served by employees of the hotel and there is a glass barrier preventing guest from accessing the food directly. I have not seen any hotel in india adopt that. What was a bit concerning was the room service. The food was brought in to the room and it was not fully covered. The onions and the lime soda glass was open to air causing a probable scare. I realise the green initiative of ITC prevents them from using plastic to cover the room service good. But they need to come up with something to prevent any harm to the guests. Over all a very satisfying stay and I would always recommend this hotel for all business and city break guests. Hotels FOM Ms. Kanwar was kind enough to upgrade me to a suite and I must say that the room was fantastic. ITC recognises loyalty and you can always count on them to make you feel special.