JW Marriott Hotel Bengaluru

I visited jw marriot ug city bengluru and met binay service staff he is very kind person and his behaviour is great toward us I recommend him I am totally satisfied with his service. My room no is 1026

Excellent arrangements for an engagement ceremony Food was excellent and good cooperation from the team with special mention of Vinay, Chelsi and Rohit. The team went out of the way and accommodated most of our requests, helped in arranging for decor a evening before.

Stayed for 2 days in this hotel & the experience was very pleasant. In terms of health safety, all protocols were in place & well executed by the hotel team & this was even strictly followed in breakfast when generally I have seen the best of hotels in the country giving up due to the pressure of the high number of guests. Even in the in-room dining was great only due to the service of the team specially Brij Kishore who pampered me well. I stay in this hotel twice a year & always leave this hotel with a smile.

You don't sit to write a review mid way during your stay so please pay attention. The JW Marriott Bengaluru is easily one of the lowest ranking amongst the JWs that operate in India. The check-in was pathetic with both key cards not working. Then came the lounge experience. The JW Kitchen where they served, was out of sync for a house guest. The food too was something else than the one ordered. On top of all this, the pandemic norms too are non existent, except thermal check. No sanitiser or cleaning wipes in the room! Overall, its avoidable, possibly till the pandemic is over. Pretty bad service overall.

The Marriot brand is no longer a 5 star experience in Bangalore .. the weekend are full of underaged kids getting drunk and sharing 5-6 to a room . The DJ is playing loud music out all weekend and the Covid secure policy is non existent. What they are trying to create is not for a Marriott brand and they have some great restaurants but you have to run the gauntlet to get in the reception. You cant get to the outside area due to all the kids cars and its pretty daunting .