Sat, 21 Jul – Sun, 22 Jul (1 Night) | 1 Room | 1 Guest
(based on 991 reviews)
I've stayed at Keys Hotel in Whitefield many times. Experiences have mostly been positive. The staff is receptive to your needs and responds with service, For example, in my most recent stay a week ago, the couch was dusty. I called housekeeping and requested that they vacuum the cushion. The gentleman who came and did the housekeeping (including the vacuuming) was one Saranappa, who did a very good job of it. He gave it time and did a thorough job. Other things to note - The carpeted floor on 1st floor near the swimming pool was rather dusty and littered and the ice cube vending machine looked unclean. The room itself was nice and clean, except for the couch and that was taken care of by the housekeeping. The breakfast at Keys is always a pleasant experience too. I'd come back to Keys again.
This place, is like a second home. I have stayed in different Keys properties in Trivandrum and Bangalore and have always loved the hospitality. The welcome that have received at the reception is always with a smile and very warm. The stay has been very good and they are very good at letting you know that as tourists we can do around Bangalore. The breakfast buffet also has a very good spread. Value for money and almost like a second home.
The room wasn't very clean, it was kind of dingy and also the bedsheets looked very questionable. I got a rash after lying down on it. Perhaps it was a one-off, but still, I didn't have a good experience. Also, they are the first hotel that I've come across that didn't have any soda drink (Pepsi, coke.. etc) in stock when I asked for it at 11 pm in the night.
Very nice staff great recommendation s for Hapan,Sanjay,Arvind,Sudhir,Vithneet and Sonam.Please promote the staff.Great manpower hard work and dedication staff possess perfect skills. I do recommend these people for all there work.Appreciate there effort.Wish you all the success for your future endeavors. Keep it up guys!!
My personal experience with the hotel was pretty good. The staffs are friendly and the services were amazing, or atleast that's what I experienced with the services provided by one of the staffs Kiran Tarafdar, and his team. Keep it up guys!