I booked this property (the 3 bedroom unit) for a weekend get together of my wife and her friends. It was a last minute booking and we almost entirely relied on the tripadvisor rating to book here. In my opinion this property is overrated.
For this price point (Rs9500/day) matching upscale 3-star hotels in the same area , one would expect a well maintained property with sufficient staff available to make guests comfortable. Instead what we found was a spacious property but with poor maintenance and inadequate staff.
The first problem we encountered was food. The cook had taken an early day off ,we checked in at around 7PM and were told that the only option was takeout from nearby restaurants and we had to contact them ourselves to order food. A tired guest cannot be expected to spend the next couple of hours hunting for a restaurant on a Friday evening when most of the good restaurants are busy and don't bother to answer the phone. Finally after two hours we got our food delivered by a frazzled delivery boy.
The next day we did notice the total absence of housekeeping staff. The apartment wasn't cleaned , the beds weren't done , the garbage was not emptied.
In the daylight we noticed that the sofas in the living room were covered with dust , the bathtub had stains , the kitchen was dirty and poorly equipped. One air conditioner and one of the water heaters didn't work properly.
Though the onsite bellboy Deepankar was extremely co-operative and the replacement lady cook (Nazim) who arrived the second day morning was good, there is only so much that a single person can do. This apartment requires additional part-time staff or work to be handed over to a professional service provider. .
This apartment is old and looks jaded. It requires a professional cleaning , refurbishment and professional management before it can reach the quality justifying it's price tag. .
We really enjoyed our stay at Mathyoo Residential Suites. We had book the penthouse suite, which was on the terrace, with gardens on 3 sides. Mr. Siddhesh was extremely helpful. We really appreciated the hospitality. The staff was very friendly. Location is quite central. The apartment was comfortable and had most of the amenities that are necessary. We stayed for a night on May 28th
I have been traveling to Bangalore often over the past year. On all occasions I have stayed at Mathyoo. It's centrally located, has comfortable, airy and spacious rooms. The caretakers make an extra effort to make guests feel comfortable. Breakfast and WiFi are free. I have stayed at a few other places also in this area and would without doubt recommend Mathyoo over any other.
We travel quite a bit on work and, this is definitely one of the most welcoming and comfortable places I've stayed in. It is centrally located and is great for both business and personal travelers. The rooms are spacious, airy and well maintained and come with large spacious balconies. Guests also have access to a roof top garden which is a great place to relax in the evenings. A large part of the experience is the excellent staff, who are friendly and professional. I would definitely recommend this to anyone who is looking for a relaxed and comfortable travel experience !
I moved to Bangalore from New York, and stayed at Mathyoo Residential Suites while I looked for an apartment. I stayed for about 3 weeks and felt right at home. No culture shock for me! The staff is incredibly warm, welcoming and friendly (Siddesh, Dr. Joseph, Maria and everyone else). They are very helpful with whatever you may need (a quick cab, a driver for the day, laundry, ironing, restaurant, store or pool recommendations, etc). The meals are also fresh and delicious. There is 24-hour security so I always felt very safe. The rooms are basic but clean and roomy, and they all have great balconies, internet, fans and AC. The price is a steal! Make sure to take a peek at the rooftop garden - or sit there while you drink your morning coffee - it's gorgeous. Thank you for such a wonderful stay. I will be back to say hi! - Julia