I went to Bangalore on a leisure visit and I had hired two rooms for my family. I think I did a big mistake in choosing this hotel. I wasn't happy with the stay at all. The water heaters were un-serviceable in both rooms, which I complained on the very first day and never got rectified till I departed. They brought a bucket of hot water after 45 minutes. by then we were already ready after taking bath in Bangalore's cold water. There was no toiletries. not even a towel. There is no elevators to go to top floors. They say complimentary breakfast. But we were told the break fast would be ready only after 9 AM. There is no restaurant. It is only a dining hall. The dining hall was at the roof and we had to climb up through stairs all the way from ground floor. And there is no choice of food. The complimentary breakfast was just Idli, nothing else. There is no restaurants nearby. We had to walk all the way from Promenade 2nd cross to wheeler road looking for a restaurant. There is lack of privacy too. The reception is right at the entrance of ground floor rooms. It seems as if there is somebody sitting and chit-chatting just at the entrance. We could also see people moving around behind the windows. Vehicle access to the hotel was only from one side of the street since the other side was blocked. The staff were friendly and helpful.