food is good but the dining hall is too noisy. one cannot enjoy a peaceful dinner/lunch. VERY POOR ambiance. Seems like as if you are sitting in a very ordinary mess. wash rooms are not clean.
good staff, very good sheltered parking place. nice location.
This was our second visit to the hotel. Staff are polite and has descent knowledge of hospitality unlike the owners. There was a bunch of people in another rooms shouting loudly and partying so hard as if there were no one else staying beside them. As it was already 11:30 in the night and couldnt sleep so I thought of complaining about this to reception and I did. They said they will find out and resolve this issue. We waited another 20-25 minutes still the sound of the music and party going in one of the room was so so annoying that I walked out and told one of the supervisors on that floor. He said he will check and resolve. As expected nothing changed. Despite of repeated attempts talking to their ground staff nothing happened so finally I went to reception at 2:30am and got the staff to our floor and made him hear the what I was going through. His statement shocked me.. He said its owners son and group having a party.
What a shame that is. Owner doing such ridiculous stuff. Next morning at the time of check out the senior staff also confronted that owner were having party.
If anyone wants to go in this Hotel keep in mind the owners doesnt care a damn about the guest. You are at his mercy. If owner is reading this please have separate space for yourself to do such thing
I stayed at the hotel on 4th April 2018. The room that was given was just above the kitchen and the exhaust was extremely noisy. We had to ask for change. We checked out and paid the bill without scrutiny as we had paid all our dinner/breakfast bills at the restaurant did not have any room service. When we returned home in Goa we notice that they had charged us Room Service for another room number which was neither of the two rooms we had occupied.. I called them and told them. They promised to refund. Atleast 7 times I have called them but they say they will but they keep dodging saying the Account will call back/Manager not available and the previous person I spoke to is non-existing in the reception etc. etc. You must check your bills properly before making the payment otherwise they put charges which are not yours. De Souza P.
hotel location is good but non a/c rooms are good but a bit expensive overall a good experience for one night stay hotel like niyaz in belgaum is near n also parking facility is available.hotel is neat n clean but room are bright light from outside come in the room which makes difficult to sleep
i stayed in the hotel on Saturday the 10th of March in room no 1328, in the supposedly 'NEW' wing. Avoid Avoid Avoid, first and foremost, the doors DO NOT lock, the main door, as well as the bathroom door, secondly HORRIBLE SERVICE, thirdly, the guy at the reception is RUDE, again, the room stinks of paint, and the AC stopped working at 1.30 in the night, when i called up the reception, he was ready to send a AC repair guy in my room, to repair the AC at 1.30 AM, LOL, this is the last i have seen of this hotel, again the restaurant on the ground floor, is HORRID to say the least. guys PLEASE AVOID