We booked 3 rooms, check in was supposed to be at 11, but rooms were not available post 11. Bedsheets and blankets were too dirty, one of the blanket was burnt with cigarette. We felt like to change the hotel itself but as we have booked in advance it was not possible. This is ok and reasonable. But we checked in our rooms around 1. No hot water inside room, they give you hot water bucket on request. Campfire charges you more 300 Rs. The furniture inside is not dusted well. At the time of check out we were told that that even 1 bucket of hot water cost Rs 20. Though it was not added in bill. The first guide they suggested was drunk and absurd. Other was good with whom we went for trek. Food is eatable, though not great, limited options. One good thing is they pack your breakfast even at 5 in the morning if you are going to trek.