Good hotel. Pathetic service. They don't allow room service of food in the room, which seems absurd thus no MENU in the rooms. Staff takes ages to bring the menu which you would go to them and ask them to bring, instead of waiter coming to the table. Saw a number of guests complaining about the services to the manager, as did I . They should train their staff for better hospitality.

We stayed here as a one night stopover between Agra and Jaipur and as an ideal location from which to visit the famous bird sanctuary nearby. The hotel is supposedly a former palace residence. It's heritage architecture has a charming old-world look and the large gardens are lush and give a tropical atmosphere to the place. Rooms are spacious and clean and the hotel has a beautifully ornately painted dining room. However, the water in the beautiful pool was freezing, making it impossible to swim. What a shame. I suspect they wait for the summer sun to warm up the pool but that's no good for tourists likes us who visit in February-March. This was the same problem we had with the pool at our hotel in Chandigarh - water was just too cold for swimming, but the pool was beautiful to look at nonetheless. I suggest if this is an important aspect of your vacation, especially if traveling with kids, you check ahead and find a hotel with heated outdoor pool. The service at Laxmi is also a little underwhelming and the meal options rather mundane, but the setting is pleasant enough and the easy access to the bird sanctuary makes it a convenient place to stay.

The newly renovated palace was very beautiful , Room size was very big , we were group of six families , had lot of fun as there is lot of open space in palace , swimming pool was good , dinning hall and food served was good . Paintings on the wall , gardens , courtyard all maintained well , big balcony attached to the room . We were able to fly kites there .... for family / friends picnic great choice. Kids had gala time . Special thanks to captain Saab ( restaurant incharge ) and Mr Dinesh for taking good care of us .. only 1 request keep more bottled water in the room , specially for the family with kids.

Good hotel. Pathetic service. They expect you and your family to survive only 1litre of water and shell out 100 rupees for every extra bottle and they are shameless about it. Food is average with no variety even when the hotel is full. No room service. No arrival experience, if you're self sufficient then this is the hotel for you. Overall pathetic experience.

The property is really nice. It was an awesome experience of a heritage hotel. The rooms were very comfortable. Restaurant food was really good.. we didn't go for the buffet though. We ordered from the menu. Only dampener was Wi-Fi wasn't very effective and that the generator stopped working fr some time in the early morning hrs. But other than that.. the stay at Laxmi niwas was awesome. Staff was also nice and helpful.