It is a very sad thing to write this on social media. But I arrived the hotel at 2.30 am. Given a room full of mosquitoes, somehow i managed to sleep and on waking up i noticed a LIZARD beside my pillow on the bed. I was shocked and tried to call the receptionist but the intercom did not work. I had to go down and inform them. They said there was no staff so they could not drive this creepy thing away, so they changed my room. After shifting I finished my days job and was about to go to sleep at night and noticed bad oily stains on the bed sheet which was covered by the blankets kept neatly on it. I had to inform the receptionist and he told me it was the color of the cloth. Being too exhausted I had not energy to demand for anything. I regretfully continued there. The toilet seat had a crack and can give anyone a bad pinch or hurt the toilet bowl was disgustingly black. This room had no windows/ ventilation. One was opening to the void which was permanently shut. The room had an exhaust opening without and exhaust fan... Not a relaxed place for me. No hot water in the taps. You have to ask for it in buckets. I understand this is a very big hotel property. And in such cases small customers would not matter much to them. Hence the bad service. My room was not even cleaned. Nor my towel changed. I was there 3 nights. The pics I shared will explain the scenario.