I had booked the room through booking.com , but i somehow booked for a wrong date. When i went there Mr. Ganesh of Ambassador Pallava took it with special care and got me a room with the same rate which i got from booking.com . He was very patient , very helpful and very pleasing . Mr. Krishnan of front office also was helpful to me to choose a good room. Another important person is Mr. Antony , he is one of the old staff of this hotel , he was very helpful to me. I recommend this hotel to other travellers to Chennai. If you face any issue Please contact Mr. Ganesh , Mr. Krishnan or Mr. Antony. I would call them the superstars of that hotel. Keep rocking guys.

Last week had dinner in the society restaurant and staff are good. Buffet spread was nice and quality is good. And swimming pool was nice but we didn't use at that time next time we paln for lunch. We like to come back and enjoy the dinner Thanks to chef and team

Overall experience was good but they need to work on the room quality , change the floor carpets , need to re do their furniture and beds , also change the fittings of bathroom as everything was old , service also need to be improve as I have to remind atleast twice for the room service and house keeping

We had a nice expirience and the staff was also very helpful The rooms were clean and room service was also very neatly done.The breakfast was average but hospitality was nice the new block was better.

Recently stayed there for two nights. It was an official trip to Chennai. So, what I needed was just a comfortable room, free from any kind of disturbance. From that point of view, it was fine. My stay was comfortable and pleasant. But I must say that the rooms should undergo a thorough renovation. The wooden furniture are old and have completely lost the shine. Even we, simple middle class people, regularly maintain our furniture by getting them polished in every alternate year. I could not see the sign of even that much minimum maintenance. In the bathroom, the bath curtain had a hole, which was somehow stitched. That is still OK, but a dirty mark on it is not acceptable. There was no temperature control, the AC was either switched on or off. So, overall, there is lot of room for improvement. As far as buffet breakfast was concerned, I would say, it was satisfactory. In general, the hotel staff were courteous.