I had to visit Chennai with my husband for a certificate obtainment purpose. We checked in at 5:30 AM. We had done the payment through OYO rooms booking app. At the reception there was a person who has no idea of manners or front office management. The first thing he asks is, are you married. Then he asked us the show the proof. My phone was new and my husband's phone had no display and all my IDs have my father's name. He made a big fuss and made us feel humiliated and angry at the same time. I am not in social media. Finally we searched a marriage photo and then we were permitted in. I had to wake up my friend in Bangalore whose husband is working for OYO to put us in.. Room was terrible. Old rusted door, non functional AC, peeling wall paper and dirty bathroom floor. I dont want any one to undergo the ordeal I went through.