Avenue 11 Boutique Residences

I had travelled to Chennai for a business trip and I found 11th avenue for my stay. Once I reached there, I made the payment but did not use the room since I got a call and I had to be elsewhere. They were so kind enough to sort out the issue the next morning since the check in was done after midnight and I got the refund just over a calls duration. Though, I didnt get to spend my stay there, I loved the ambience and the how the staffs responded so well to the situation. Definitely coming back to this place during my next travel to experience more from this place.

Nice quite green area , feeling home experience by comfortable accomodation and friendly people . The room was spacious with a balcony . All requests or ask for help were immediatly taken care with a smile .

Very clean and big rooms best suited for families. Walkable distance from US visa consulate situated in a posh location. Great food and service offered. Very friendly staff and offers a great service.

i stayed in this property on a business travel.they have a reasonably good complimentary buffet breakfast.the water in the bathrooms are purely hard water.for the rates they charge they could have a better service and maintenance.there was no working exhaust fan or a window in the room they provided me initially.the next day they changed me to a another room on request.

Checked in and moved out in 30 mins. The staff tried their best to fix but i don't think anything worked. Two problems a) Toilet was stained / soiled - They cleaned it after i told them - but shouldn't this have been done in first place when there is a booking? b) The room had zero privacy - The window in the room opens out to another room / area where the servants were cleaning / doing other chores. When i entered the room i was told that they will leave in 5 mins - but thats something i cant keep a vigil on. They didn't have another room to accommodate and requested to adjust just for a night (I may have if i had paid very little for the room). Hence left with no other option but to move out immediately after getting a refund. Lesson learnt : Go in for branded properties where some of these things are a given and not a point of negotiation in the middle of the night.