Avenue 11 Boutique Residences

This guy called Ambarnath is the most disrespectful, MONEY MINDED person I have seen on this Earth. He has no sense of hospitality and how to behave with the guests. A useless person!! Beware people!!!

i stayed in this property on a business travel.they have a reasonably good complimentary buffet breakfast.the water in the bathrooms are purely hard water.for the rates they charge they could have a better service and maintenance.there was no working exhaust fan or a window in the room they provided me initially.the next day they changed me to a another room on request.

Checked in and moved out in 30 mins. The staff tried their best to fix but i don't think anything worked. Two problems a) Toilet was stained / soiled - They cleaned it after i told them - but shouldn't this have been done in first place when there is a booking? b) The room had zero privacy - The window in the room opens out to another room / area where the servants were cleaning / doing other chores. When i entered the room i was told that they will leave in 5 mins - but thats something i cant keep a vigil on. They didn't have another room to accommodate and requested to adjust just for a night (I may have if i had paid very little for the room). Hence left with no other option but to move out immediately after getting a refund. Lesson learnt : Go in for branded properties where some of these things are a given and not a point of negotiation in the middle of the night.

Firstly, the staff at Avenue 11 are very accommodating. The place is clean and nice. This is not a huge hotel. It is an elegant residency in a posh district in Chennai. We loved the bathroom. Clean and neat. We still enjoyed breakfast despite the limited but decent options. Most of all we had a restful sleep. One thing that could be a problem would be that you may need to lift your luggage up a flight if stairs. There is no lift because as we mentioned earlier, Avenue 11 is not a hotel. If you are independent and adaptable, this will be no issue at all.

very friendly and cooperative staff, excellent service, food is also good location is heart of Chennai. I would definitely recommend everyone to give it a try. I was skeptical initially regarding the place but ended up having a great experience.